Laura Lingenfelter
San Jose,CA
Summary
Care-focused phlebotomist with a strong background in elderly patient care, seeking a laboratory position where my experience and dependability can be utilized, while demonstrating my passion in diagnostic care.
Overview
8
8
years of professional experience
Work History
Lab Service Specialist II - Flex
One Medical Group
Sunnyvale, CA
09.2021 - Current
- Provides excellent laboratory services including medication and vaccine administration, EKG placements, ear lavages, and COVID-19 testing.
- Gives concise patient instruction for urine tests and at-home stool collection kits.
- Processes and prepares specimens for transport including correct handling and storing conditions.
- Communicates with outside laboratories and providers to troubleshoot any missing or delayed lab results.
- Relives other clinics in south peninsula region in need of assistance.
Mobile Phlebotomist
Tridentcare
San Jose, CA
04.2020 - 09.2021
- Provided mobile phlebotomy services to skilled nursing and retirement communities.
- Prioritized daily route by specimen priority including STAT orders and timed draws.
- Abided by the specific regulations for each facility including PPE and immunization documentation.
- Successfully maintained specimen integrity by centrifuging all samples within two hours and maintaining required temperature for testing.
- Carefully selected appropriate veins while actively considering patient needs and concerns.
- Established close relations with all facility staff to ensure accurate communication, information, and patient cooperation.
- Trained new team members for safe phlebotomy competency.
- Selected throughout the day for difficult draws.
Phlebotomist
COC Consulting LLC
Santa Cruz, CA
03.2020 - Current
- Traveled to Santa Cruz Psychiatric Health Facility, ran by Telecare Corporation, for patient draws.
- Assembled tourniquets, needles and blood collection devices to prepare work stations.
- Validated blood and specimen collection orders, alerting nurses or physicians of any discrepancies.
- Processed and prepared all specimens for transport to Quest Diagnostics Laboratoty.
Treatment Coordinator/Phlebotomy Intern
Sani Aesthetics, M.D.
Los Gatos, California
01.2020 - 02.2021
- Responsible for secretarial duties including scheduling appointments, creating invoices, and laying out potential payment plans for patients.
- Educated patients on treatment choices recommended by the doctor.
- Drew blood samples for PRP hair rejuvenation procedures and assisted the doctor while administering treatment.
- Maintained a safe, secure and healthy work environment by following office standards and procedures including Universal Precautions and OSHA standards.
Phlebotomist
Open Medicine Institute
Mountain View, California
01.2019 - 01.2020
- Drew blood from infants to geriatric patients using appropriate venipuncture methods.
- Processed samples for over 100 specialty laboratory testing kits that included prenatal and allergy testing including Quest Diagnostics, BioReference, and LabCorp laboratories.
- Troubleshot unusual test orders by contacting physicians or reference laboratories.
- Coordinated with laboratories for scheduled specimen pickups.
- Managed inventory of all supplies and testing kits and at phlebotomy stations.
- Adhered to each laboratories specific paperwork including patient authorizations, insurance verifications, and draw fees.
- Traveled with prepared equipment to patient home draws.
- Managed patient records and logs patient draws in monthly reports.
- Worked closely with the doctor and receptionists in scheduling both blood and doctor appointments.
Laboratory Assistant II
Good Samaritan Hospital
San Jose, CA
03.2018 - 05.2018
- Accessioned, centrifuged, and distributed specimens to appropriate departments for testing while considering acceptable specimen conditions.
- Rotated in central processing, microbiology, send-out testing, and reception.
- Performed quality control as directed by the laboratory manager.
- Clearly communicated with all hospital departments for optimal testing results.
- Maintained work areas and lab supplies.
Phlebotomy Internship
Sutter Health - San Carlos Laboratory
San Carlos, California
05.2017 - 06.2017
- Secured confidence in preparing and collecting blood samples using straight needle, butterfly, and syringe methods under the patient's consent.
- Provided patients with appropriate collection instructions and information on fasting, diet, and medication restrictions.
- Became knowledgeable in different specimen handling and stabilities.
- Adhered to infection control and safety procedures in carrying out daily phlebotomy tasks.
Front Desk Representative, Wait Staff
Almaden Golf and Country Club
San Jose, California
12.2016 - 12.2017
- Catered to each member's individual needs and communicated with all departments to ensure positive outcomes to all areas of the club.
- Ensured positive member experiences by time management and space utilization.
- Daily responsibilities included: scheduling meetings and dining reservations, assisting the event coordinator for large events, updating dining menus, managing employee schedules, managing incoming and outgoing mail, prompt telephone and e-mail correspondence, and ordering and upkeep of all office supplies.
Financial Advisor Assistant
Global Capital Wealth Management
San Jose, California
03.2016 - 12.2016
- Successfully completed an extensive project of transferring existing client accounts and information to a new brokerage firm by a given deadline, while complying with corporate regulations.
- Frequent follow up in managing client information, preparing incoming and outgoing mail, and opening/closing procedures.
- Worked directly with clients and upper management to achieve data integrity and accuracy.
- Researched and updated all required documents needed for firm and clients using customer relationship management technology.
- Created boardroom power-point presentations for enhanced understanding.
Education
Phlebotomy Program
De Anza College
Cupertino, CA2018
High School Diploma -
Pioneer High School
San Jose, CA2011
Skills
- California Licensed Phlebotomy Technician I and BLS Certified
- Thrives in fast-paced environments while maintaining a professional demeanor
- Possesses excellent patient relations skills in both verbal and non-verbal communication
- Fluent in many office and patient relations management applications
Timeline
Lab Service Specialist II - Flex
One Medical Group
09.2021 - Current
Mobile Phlebotomist
Tridentcare
04.2020 - 09.2021
Phlebotomist
COC Consulting LLC
03.2020 - Current
Treatment Coordinator/Phlebotomy Intern
Sani Aesthetics, M.D.
01.2020 - 02.2021
Phlebotomist
Open Medicine Institute
01.2019 - 01.2020
Laboratory Assistant II
Good Samaritan Hospital
03.2018 - 05.2018
Phlebotomy Internship
Sutter Health - San Carlos Laboratory
05.2017 - 06.2017
Front Desk Representative, Wait Staff
Almaden Golf and Country Club
12.2016 - 12.2017
Financial Advisor Assistant
Global Capital Wealth Management
03.2016 - 12.2016
Phlebotomy Program
De Anza College
High School Diploma -
Pioneer High School
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