Open To Work
Laura L Norwick
Picker/Packer
Frankfort,IN
Work Preference
Personal Information
- (765) 650-8771
- 1209 E Washington St, Frankfort, IN 46041
- July 13, 1989
- Age: 36
- Authorized To Work: US
Summary
Hi! I'm 36 years old. Have 3 wonderful children. An 16-year-old, an 8-year-old, and a 9-year-old! A full time Mother who within the past year got out of a bad abusive relationship! Us three was physically and mentally abused by their father, and all of us escaped that terrible nightmare! It left us homeless and broken! Working to rebuild my life and to provide for my little family! Due to the abusive relationship don't have the best work history. Do have pretty good experience in some fields of work! Looking forward to finding a great job that pays decent with plenty of hours, so I can finally provide for my family! Have a great personality and get along with just about anybody! Work very well with others and smile all the time now! A very hard worker! Beginning to enjoy life again with my kiddos! Enjoy outdoor adventures like camping, swimming, fishing! Love doing arts and crafts together! Playing video games and geocaching/scavenger hunting! Taking car rides while listening to our favorite songs!! Want to keep them happy and buy things they need like a new roof over their heads, so they can sleep safe and peacefully! Thank you for taking the time to know my family!! Hope any employers gives me the chance to build and fulfill my dreams!!
Dedicated packager with several years of success satisfying customers and boosting team excellence. Skilled in working quickly and correctly to package shipments. Knowledgeable about picking and packing boxes, labeling and tracking procedures.
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Picking/Packaging Associate
GXO Logistics
Lebanon, IN
10.2025 - Current
- Efficiently picked and packed customer orders according to order specifications
- Maintained a clean and organized work area, adhering to safety guidelines at all times
- Achieved a pick rate of XX items per hour, consistently meeting or exceeding productivity targets
- Closely followed standard operating procedures (SOPs) for accurate picking, packing, labeling, and shipping of orders
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Identified damaged product during picking process and reported it immediately so that proper action could be taken.
Picking Associate
Hachette Book Group
Lebanon, IN
10.2024 - 06.2025
- Efficiently picked and packed customer returns according to established procedures
- Assisted in the development and documentation of standard operating procedures for picking and packing processes
- Maintained a 80% ELS and above averaging 106%+ ELS per company policy
- Prepared and organized orders for timely shipping.
- Maintained cleanliness and safety standards in the work area.
- Scanned items using handheld scanners, ensuring accuracy of data input.
- Picked orders accurately and efficiently according to customer requests.
- Identified damaged product during picking process and reported it immediately so that proper action could be taken.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Limited damage to products and orders by using care when choosing items.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Cashier
Savvy Sliders
Lebanon, IN
09.2024 - 09.2024
- Processed customer transactions accurately and efficiently, manage cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times
- Provided exceptional customer service by greeting customers with a friendly demeanor
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area for optimal service.
- Handled cash, credit, and gift card payments securely.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
Packaging
GXO Logistics
Lebanon, IN
07.2024 - 07.2024
- Packaging. Got let go same day for leaving orientation early due to a important doctor's appointment. Couldn't miss any time the first 3 days!
Cashier
McDonald's
Frankfort, IN
04.2023 - 05.2023
- Took customers money and gave them a receipt.
- Operated cash register during high-volume service hours.
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area for optimal service.
- Handled cash, credit, and gift card payments securely.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Followed company security procedures for handling large sums of money.
- Discounted purchases by scanning and redeeming coupons.
- Built and maintained productive relationships with employees.
Cashier/Customer Service
Speedway
Frankfort, IN
04.2022 - 10.2022
- Stocked, cleaned the store, and Waited on customers.
- Process customer transactions accurately and efficiently at the point of sale.
- Maintain a clean and organized checkout area for optimal customer experience.
- Handle cash, credit, and gift card transactions securely and responsibly.
- Restock shelves and ensure product displays are visually appealing.
- Collaborate with team members to improve store operations and customer service.
- Address customer concerns promptly to enhance satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Warehouse Worker
Conagra Brands
Frankfort, IN
08.2021 - 10.2021
- Packed boxed with dry food goods
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to streamline daily operations.
- Maintained cleanliness of work areas to promote safety and efficiency.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Maintained stock levels in accordance with company policies.
Distribution Driver
WWL Vehicle Services Americas
Lafayette, IN
08.2020 - 09.2020
- Drove Subaru cars to location and final destination.
- Operated delivery vehicles to transport vehicles efficiently.
- Inspected vehicles for safety and compliance before transportation.
- Observed speed limit laws while driving company vehicle at all times.
- Performed pre-trip inspections on vehicles prior to departing on route.
- Attended regular safety meetings and training sessions as required by employer.
Distribution Driver
WWL Vehicle Services Americas
Lafayette, IN
03.2019 - 05.2019
- Followed all traffic laws and regulations to ensure compliance and prevent accidents
- Maintained a clean driving record with zero accidents or traffic violations
- Adapted quickly to changing road conditions or weather situations to maintain safe driving practices
- Inspected vehicles for safety and compliance before transportation.
- Attended regular safety meetings and training sessions as required by employer.
Warehouse Worker
Conagra Brands
Frankfort, IN
09.2018 - 12.2018
- Made cardboard displays packed with dry food goods
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to streamline daily operations.
- Maintained cleanliness of work areas to promote safety and efficiency.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assembled orders according to customer requests.
- Maintained stock levels in accordance with company policies.
Stay at Home Mom
Home
Milton, KY
03.2014 - 09.2018
- Moved around a lot. Went from helping my sister with a dying relative to being a stay at home Mom.
- Lack of transportation didn't help.
Assembler
Kauffman Engineering, LLC
Lebanon, IN
02.2014 - 03.2014
- Made wire harnesses.
- Operated various hand tools and power tools to complete assembly tasks
- Maintained a clean and organized work area
- Troubleshot assembly issues, identifying root causes
- Adhered to all safety regulations and protocols while performing assembly tasks
- Collaborated with team members to streamline assembly processes and improve workflow.
Packer
Gander Mountain / Gander Outdoors
Lebanon, IN
10.2013 - 12.2013
- Packed boxes with sporting goods.
- Packaged outdoor equipment for customer orders efficiently and accurately.
- Maintained cleanliness and organization of packing area to promote safety.
- Collaborated with team members to optimize packing processes and workflows.
- Inspected products for quality before packaging to meet company standards.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Assembled customer orders from stock and packed items in boxes.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
Key Holder/Sales Lead
Dollar General
Milton, KY
02.2012 - 05.2013
- Stocked store, unloaded truck, & cleaned store.
- Served as the keyholder, responsible for opening and closing the store, manage cash deposits, and ensuring security protocols were followed
- Developed and maintained strong relationships with customers, resulting in a high rate of repeat business
- Maintained accurate records of daily transactions including cash register reconciliation and inventory counts
- Managed cash register operations and handled daily transactions.
- Ensured store cleanliness and organized product displays effectively.
- Trained new employees on store policies and procedures efficiently.
- Supported management in achieving store goals through teamwork.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Cashier
Dairy Queen
Frankfort, IN
02.2009 - 08.2011
- Made ice cream treats.
- Processed customer transactions accurately and efficiently, managing cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Performed opening/closing duties including counting money in the register before/after shifts
- Operated cash register during high-volume service hours.
- Processed customer transactions accurately and efficiently.
- Handled cash, credit, and gift card payments securely.
- Maintained clean and organized checkout area for optimal service.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Stratford Career Institute
Remote08.2008
Skills
- Load & unload
- Driving
- Commercial truck driving
- Hand tools
- Custodial experience
- RF scanner
- Home care
- Hospitality
- Stocking
- Shift management
- Sales
- Plastics injection molding
- Communication skills
- Heavy lifting
- Picking
- Caregiving
- Palletization
- Pre-trip inspection protocols
- Assembly
- Retail management
- ERP systems
- Cleaning
- Machine operation
- Materials handling
- POS
- Lean manufacturing
- Order picking
- Microsoft Excel
- Distribution center
- Warehouse experience
- Lean
- Assembly line
- Packaging
- Leadership
- Order fulfillment
- Power tools
- Basic math
- Math
- Senior care
- Residential cleaning
- Heavy equipment operation
- Store management
- Quality control
- Supervising experience
- Safe work practices
- Swimming
- Retail sales
- Continuous improvement
- RF head unit
- Customer service
- Post-trip inspection protocols
- Microsoft Office
- Management
- Packing
- Computer skills
- Sales management
- Conflict management
- English
- Pallet jack
- Shipping & receiving
- Manufacturing
- Handheld scanner use
- Time management
- Safety compliance
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Shipping and receiving
- Process improvement
- Shipping procedures
- Safety and compliance
- Product packaging
- Container building
- Assembly line experience
- Warehouse safety
- Product packing
- Supply restocking
- Deadline oriented
- Palletizing knowledge
- Labeling accuracy
- Hand packing
- Packing boxes
- Standardized packing
- Product inspection
- Packaging techniques
- Organizational skills
- Automatic packing equipment
- Warehouse operations
- Visual inspection
- Prepare cartons
- Wrapping techniques
- Teamwork and collaboration
- Work well under pressure
- Reading comprehension
- Pallet jack operation
- Packing speed
- Packing optimization
- Time management abilities
- Hand tool use
- Cash handling
- Customer interaction
- Visual merchandising
- Inventory management
- Data entry accuracy
- Sales transactions
- Conflict resolution
- Cash handling accuracy
- Customer assistance
- Merchandise display
- Stock replenishment
- Register operation
- Sales promotion
- Product knowledge expertise
- Inventory control
- Point of sale systems
- Display maintenance
- Order processing
- Loss prevention techniques
- Merchandising expertise
- Payment processing
- Sales proficiency
- Loss prevention
- Relationship building
- Reliability and punctuality
- Plan-o-gram implementation
- Front-end organization
- Store cleaning
- Store maintenance
- Patience and empathy
- Problem-solving
- Professional appearance
- Loss prevention awareness
- Promotional displays
- Seasonal display setup
- Cross-selling strategies
- Shipment receiving
- Workplace safety compliance
- New product launches
- Complex Problem-solving
- Fashion sense and styling
- POS system operation
- Loyalty program knowledge
- Gift wrapping
- Inventory tracking
- Inventory management proficiency
- Store maintenance know-how
- Promotional event support
- Marketing campaign support
- Signage updating
- Flexible schedule availability
- Stockroom organization
- Product restocking
- Hospitality and accommodation
- In-store promotions
- Cross-selling techniques
- Brand representation
- Multitasking
- Conflict resolution techniques
- Upselling strategies
- Warehouse coordination
- Adaptability and resilience
- Sales floor organization
- Customer engagement
- Team collaboration aptitude
- Active listening
- Cleaning and sanitizing
- Cleaning techniques
- Order taking
- Table setting
- Guest experiences
- Taking orders
- Operational standards
- Liquor law compliance
- Cash handling expertise
- Hygiene practices
- Email and phone orders
- Strong teamwork
- Table service
- Daily specials memorization
- Performance improvement
- Food running
- Liquor, wine, and food service
- Table setting arrangements
- Item promotion
- Ordering procedures
- Effective customer upselling
- Table resetting
- Menu item recommendation
- Hospitality service expertise
- High volume dining
- Positive and professional
- Table bussing
- Dining customer service
- Safe food handling
- Point of sale (POS) system operations
- Upselling techniques
- Bill computation
- Guest seating
- Tableside etiquette
- Team member support
- POS operation
Certification
- Driver's License, 08/01/22, 07/31/29, Indiana
Languages
English, Fluent
Children
- 16 year old boy
- 9 year old boy
- 8 year old girl
Timeline
Picking/Packaging Associate
GXO Logistics
10.2025 - Current
Picking Associate
Hachette Book Group
10.2024 - 06.2025
Cashier
Savvy Sliders
09.2024 - 09.2024
Packaging
GXO Logistics
07.2024 - 07.2024
Cashier
McDonald's
04.2023 - 05.2023
Cashier/Customer Service
Speedway
04.2022 - 10.2022
Warehouse Worker
Conagra Brands
08.2021 - 10.2021
Distribution Driver
WWL Vehicle Services Americas
08.2020 - 09.2020
Distribution Driver
WWL Vehicle Services Americas
03.2019 - 05.2019
Warehouse Worker
Conagra Brands
09.2018 - 12.2018
Stay at Home Mom
Home
03.2014 - 09.2018
Assembler
Kauffman Engineering, LLC
02.2014 - 03.2014
Packer
Gander Mountain / Gander Outdoors
10.2013 - 12.2013
Key Holder/Sales Lead
Dollar General
02.2012 - 05.2013
Cashier
Dairy Queen
02.2009 - 08.2011
High School Diploma -
Stratford Career Institute