Summary
Overview
Work History
Aboutme - Description
Timeline
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Laura Longo

Medical Front Office/Medical Records Coordinator
Fort Myers,FL

Summary

Medical Front Office: Medical Records Coordinator with extensive background in front office outpatient care. Focused on patient care and interactions, with a pleasant and welcoming front office environment.

Overview

11
11
years of professional experience

Work History

Medical Front Office Coordinator

Jamie Benigno, ARPN
Bonita Springs, US
02.2024 - 11.2024
  • Ensured a welcoming environment by communicating professionally and positively with patients.
  • Assisted with scheduling appointments, verifying insurance, collecting co-payments, and updating demographic information.
  • Processed daily payments and prepared end-of-day trial balance
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Family Caregiver

Family Home Hospice
Pittsburgh, US
10.2023 - 02.2024
  • Supporting daily tasks with assistance from part time nurse
  • Assisted patient with pain management and maintaining comfort through medication
  • Ordered patient supplies when needed in coordination with part-time nurses
  • Provided one-on-one physical and emotional support

Medical Record Courier HIM Coordinator

Lee Health System
Fort Myers, FL
07.2022 - 10.2023
  • Performed a wide variety of responsibilities associated with medical records functions.
  • Transports records from various facilities to a central location in a timely and efficient manner.
  • Provided detailed work by examining all documents.
  • Sorts, scans, indexes, and performs quality accuracy checks on medical record documents before submitting them to the EHR.

HEDIS Administrative Associate

Medix Staffing Solutions Inc./Bright Health
Fort Myers , FL
10.2021 - 07.2022
  • Managed day-to-day HEDIS request submissions by the supervisor.
  • Applied various programs to update and maintain databases.
  • Contact medical facilities, requesting medical records, or schedule appointments for on-site collection.
  • Communicated with healthcare facilities to verify information and resolve issues, as needed.
  • Performed detailed assessments of medical documentation for quality assurance.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Medical Front Office Lead/Medical Records Clerk

Squirrel Hill Health Center
Pittsburgh, PA
10.2013 - 10.2021
  • Providing medical services for refugee families in coordination with local resettlement agencies.
  • Providing extensive support for various administrative tasks.
  • Oversaw and documented medical records requests.
  • Processed payment transactions.
  • Maintained accurate records of all transactions related to processing medical records .
  • Conducted patient registration and data entry with attention to detail and accuracy.
  • Monitored waiting area, ensuring cleanliness and compliance with safety protocols.

Aboutme - Description

I have a drivers license.

Timeline

Medical Front Office Coordinator

Jamie Benigno, ARPN
02.2024 - 11.2024

Family Caregiver

Family Home Hospice
10.2023 - 02.2024

Medical Record Courier HIM Coordinator

Lee Health System
07.2022 - 10.2023

HEDIS Administrative Associate

Medix Staffing Solutions Inc./Bright Health
10.2021 - 07.2022

Medical Front Office Lead/Medical Records Clerk

Squirrel Hill Health Center
10.2013 - 10.2021

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Laura LongoMedical Front Office/Medical Records Coordinator