Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Laura Lopez

MIdlothain,IL

Summary

Committed and hardworking Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Purchasing Manager with experience ordering materials in a timely manner. Answering high-volume calls and emails.

Overview

2
2
years of professional experience

Work History

Customer Service Representative/Cashier

Seven Eleven
Chicago, IL
08.2021 - 12.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Customer Service Representative/Cashier

Seven Eleven
Evergreen Park, IL
05.2021 - 08.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.6
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Purchasing Manager

Glenn Electric
Lockport, IL
10.2020 - 12.2020
  • Purchased new products and oversaw inventory stocking and availability.
  • Sourced vendors, built relationships and negotiated prices.
  • Used [Software] to authorize and monitor purchase orders and consumables.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.

Office Manager

GP SALES And Prmotions
Matteson, IL
07.2019 - 08.2020
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Office Manager

Ashdel Remodeling Inc
Palos Heights, IL
03.2019 - 07.2019
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Education

High School Diploma -

Wawasee High School
Syracuse, IN
06.1997

Skills

  • Cash Handling
  • Merchandise Packaging
  • Policies and Procedures
  • Complaint Resolution
  • Problem Solving
  • Call Response and Transfer
  • Work Task Prioritization
  • Customer Relations
  • Customer Transactions
  • Excellent customer service
  • Customer service awareness
  • Customer service understanding
  • Customer service standards
  • Customer service abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative/Cashier

Seven Eleven
08.2021 - 12.2021

Customer Service Representative/Cashier

Seven Eleven
05.2021 - 08.2021

Purchasing Manager

Glenn Electric
10.2020 - 12.2020

Office Manager

GP SALES And Prmotions
07.2019 - 08.2020

Office Manager

Ashdel Remodeling Inc
03.2019 - 07.2019

High School Diploma -

Wawasee High School

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Laura Lopez