LAURA LOTT
Wetumpka,AL
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Kelly Services
08.2021 - Current
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Commercial Account Coordinator
AssuredPartners
08.2019 - 08.2020
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Responded to inquiries from callers seeking information
- Answered phone promptly and directed incoming calls to correct offices
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Sorted, received and distributed mail correspondence between departments and personnel
- Corresponded with clients through email, telephone or postal mail
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing and filing documents
- Obtained underwriting approval by completing application for coverage
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
- Provided coverage option information to assist clients in protecting assets
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies
- Conducted research on insurance packages and investment options to generate client recommendations
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Preschool Teacher
Cousin Jane's Preschool
07.2018 - 08.2019
- Educated students in foundational concepts such as shapes, numbers and letters
- Allowed for ample outdoor discovery time each day
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Promoted sensory development by providing access to different textures
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted and supervised 30 children throughout the entire school day.
Office Manager/Bookkeeper
GW Baker Enterprises LLC
02.2014 - 07.2018
- Maintained financial records such as payroll records for 5 staff members
- Monitored 2 high-volume phone lines and displayed proper phone etiquette
- Kept financial records accurate, current and compliant by monitoring records and addressing variances
- Established and updated work schedules to account for changing staff levels and expected workloads
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions
- Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts
- Processed payroll and calculated deductions by accurately using Xero software to secure payment tracking
- Developed monthly, quarterly and annual profit and loss statements and balance sheets
- Utilized Microsoft Word, Microsoft Excel and QuickBooks to analyze, store and record company financial information.
Switchboard Operator/Business Office Cashier
Tallassee Community Hospital
09.2012 - 01.2014
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Disbursed petty cash by recording entries and verifying documentation
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Connected callers with appropriate professional, department or business
- Managed 6-line switchboard system for busy Hospital.
Secretary Receptionist
Aflac Insurance
06.2009 - 08.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Collected, sorted, distributed and sent mail and packages
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Operated multi-line telephone system to independently handle numerous calls each day.
Education
Bachelor of Science - Elementary Education
University of West Alabama
Livingston, AL12.2026
High School Diploma -
Elmore County High School
Eclectic, AL01.2007
Skills
- Early childhood education
- Child development
- Basic clerical knowledge
- Accounts payable and receivable
- Bookkeeping
- Organizational skills
- Scheduling
- Account Management
- Student Engagement
- Classroom Management
- Positive Reinforcement
- Documentation And Reporting
Affiliations
- Phi Eta Sigma
Timeline
Substitute Teacher
Kelly Services
08.2021 - Current
Commercial Account Coordinator
AssuredPartners
08.2019 - 08.2020
Preschool Teacher
Cousin Jane's Preschool
07.2018 - 08.2019
Office Manager/Bookkeeper
GW Baker Enterprises LLC
02.2014 - 07.2018
Switchboard Operator/Business Office Cashier
Tallassee Community Hospital
09.2012 - 01.2014
Secretary Receptionist
Aflac Insurance
06.2009 - 08.2012
Bachelor of Science - Elementary Education
University of West Alabama
High School Diploma -
Elmore County High School