Laura L. Mann

As the Continuum of Care Administrator for the Out-Wayne County CoC (HUD MI-502), I provided a large range of administrative support and led ongoing outreach, training and advocacy to better ensure those experiencing homelessness or at risk of homelessness received support needed to thrive in safe, quality, and affirming housing.

• Coordinate, schedule and attend monthly Partnership meetings; prepare agenda, set and distribute minutes, manage presentations, and virtual specifications
• Monitored and maintained website
• Generated brochures, pamphlets, slideshow presentations, and educational materials for distribution in print and online
• Brainstormed ideas for articles, coordinated submission of newsletter entries with colleagues, and formatted and edited articles
• Assisted in managing the OW CoC policy structure, including providing program guidelines for direct assistance projects, developing policies and procedures for homeless services providers, creating and implementing statewide strategies to prevent and end homelessness
• Coordinated the Ow CoC quarterly stakeholder retreat, which included over 80 attendees from local governments, state agencies, and private nonprofit and for-profit organizations working to prevent and end homelessness.
• Organized assistance projects that provide rental assistance, supportive services, systems navigation support, and data infrastructure and reporting

Provided administrative support to the CEO and executive team, including managing schedules, coordinating meetings, and handling confidential information with discretion and professionalism.

• Coordinated, scheduled and attended weekly Senior Planning meetings; prepared agenda, set and distributed high level minutes, managed presentations, and coordinated conference calls/virtual.
• Organize and attend Board of Director and Committee meetings; create, compile and distribute meeting materials, coordinate audio conferencing; record, write, and document meeting minutes.
• Scheduled and chaired 26 yearly Regional Advisory Council meetings with community members, partner agencies and clients.
• Executed all travel arrangements for the Agency exceeding $200k annually.
• Planned and executed agency events and off-site meetings including quarterly all staff meetings and bi-annual staff appreciation events.
• Designed, implemented and maintained the agency's wellness initiative; secure grant funding, manage fitness dashboard and staff participation.
• Executed and maintained Emergency Response Manual.
• Handled sensitive information with the utmost confidentiality on a daily basis.
• Reconciled monthly credit card statements.
• Oversaw annual $120k supply budget.
• Maintained agency organizational charts.
• Managed a team of four administrative assistants.

• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.