Summary
Overview
Work History
Education
Skills
Timeline
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Laura Lovelady

Laura Lovelady

Oklahoma City,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Effective at working with underwriters, mortgage companies and closing parties to facilitate a smooth and efficient application process. Diligently gathers and checks documents, orders reports and maintains records.

NMLS #2592861

Notary in Oklahoma

Overview

10
10
years of professional experience

Work History

Community Loan Assistant

First United Bank & Trust
Oklahoma City, Oklahoma
03.2024 - Current
  • Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
  • Reduced errors in loan applications through diligent review, data entry, and verification processes.
  • Provided excellent customer service during the loan process, from initial inquiry to closing, ensuring a seamless experience for clients.
  • Coordinated with third-party vendors for appraisals, title searches, and other necessary reports required for loan approval.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in lending operations.
  • Managed multiple priorities simultaneously while consistently meeting deadlines for loan closings and disbursements.
  • Processed Consumer & Commercial loans, both R.E. & Non-R.E.
  • Assisted in training new loan assistants, sharing knowledge and expertise for their success in the role.
  • Conducted loan closings with the clients when requested by loan officers
  • Became the Social Media Ambassador at the OKC-SW branch in Jan. 2025. Posted on Facebook for the branch from month to month. Posts included information about employee shout-outs, local events & holidays, & weather closures.

Commercial Lines Processor

BancFirst Insurance Services
06.2023 - 02.2024
  • Modified, updated and processed existing policies.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with account managers, distributing mail, and scanning documents.
  • Made contact with insurance carriers to discuss policies.
  • Reviewed outstanding requests and redirected workloads to complete projects on time.

Insurance Producer

McCarty Insurance Agency (Farmers Insurance)
Oklahoma City, Oklahoma
03.2023 - 05.2023
  • Provided detailed information about company insurance products.
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Set up policies and completed all documentation.
  • Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Mortgage Loan Closer & Funder

First United Bank & Trust
Oklahoma City, Oklahoma
02.2021 - 11.2022
  • Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
  • Reviewed loan files and updated to match current standards.
  • Communicated closely with inter-company staff members to promote quick and effective loan workflow.
  • Monitored pipelines to track and log status of loans.
  • Prepared all paperwork for loan package and arranged final closing meeting.
  • Funded files and moved to the servicing department once the Title Companies had confirmed signing documents and disbursing funds.

Closing/Compliance Auditor

Adfitech Inc
Edmond, OK
09.2019 - 01.2021
  • Mortgage Quality Control for all types of loans: FHA, VA, Conventional, USDA, etc
  • Auditing Mortgage files sent in by the clients, making sure they meet all the required guidelines for major investors.
  • Comment on any missing signatures, dates, missed required deadlines, etc.
  • Fill out correlating spreadsheets to relay information
  • Calculate APR difference and TRID compliance for each loan.

Executive Assistant/Loan Processor

JP Stone Community Bank
Hobbs, New Mexico
11.2018 - 07.2019
  • Processed promotional, personal, automotive, and mortgage loans.
  • Assisted with closings and teller line.
  • Processed payments and scheduled appointments.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Assembled important paperwork and disclosures for borrower.
  • Handled confidential and sensitive information with discretion and tact.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Escrow Processor

First American Title Company
Yukon, Oklahoma
02.2018 - 10.2018
  • Entered all incoming files into data system.
  • Scheduled appointments, answered client questions and concerns, greeted and seated clients for closings.
  • Processed files after closings for shipping dept.
  • Verified legal documents for correct acknowledgments and legal and lien information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Processed all checks and deposited to the bank.

Receptionist/Processor

American Eagle Title
Yukon, Oklahoma
10.2017 - 02.2018
  • Opened & closed the office.
  • Entered all new files into data system and shipped them after closing.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Deposited checks at the bank.

Teller

Arvest Bank
Yukon, Oklahoma
05.2015 - 09.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Education

Associate of Science - Enterprise Development

OSU-OKC
Oklahoma City, OK
12.2014

Skills

  • Communication
  • Team collaboration
  • Loan origination, processing, & servicing
  • Consumer & Commercial files
  • File management
  • Multi-tasking
  • Money handling
  • Customer service
  • Microsoft Office
  • Proficient in 10-key

Timeline

Community Loan Assistant

First United Bank & Trust
03.2024 - Current

Commercial Lines Processor

BancFirst Insurance Services
06.2023 - 02.2024

Insurance Producer

McCarty Insurance Agency (Farmers Insurance)
03.2023 - 05.2023

Mortgage Loan Closer & Funder

First United Bank & Trust
02.2021 - 11.2022

Closing/Compliance Auditor

Adfitech Inc
09.2019 - 01.2021

Executive Assistant/Loan Processor

JP Stone Community Bank
11.2018 - 07.2019

Escrow Processor

First American Title Company
02.2018 - 10.2018

Receptionist/Processor

American Eagle Title
10.2017 - 02.2018

Teller

Arvest Bank
05.2015 - 09.2017

Associate of Science - Enterprise Development

OSU-OKC

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