Laura Luna
Los Angeles,CA
Overview
19
19
years of professional experience
Work History
Barista / Cashier
Chartwell – Compass USA
11.2022 - Current
- Taking Orders on POS
- Daily and weekly cleaning
- Making hot and cold drinks
- Restocking of paper products and food
- Counting of tilt for nightly closing duties
- Support other departments as needed
Human Resources Business Partner
Kaizen Dining Group
08.2017 - Current
- Collaborated to the efficient development of the HR and Payroll function via the integration of a new HRIS software and restructuring of the HR department
- Weekly Prcosseing of Payroll of a total of 20 locations
- Serves as a conduit of information and guidance to management via the evaluation of reports, incidents, and investigations as it pertains to grievances, injuries, and incidents
- Performs all benefits administration support; including claims resolution, change reporting, and creating communications to all employees
- Worked in tandem with the HR Director to develop concise training programs related to day to day operation, performance management, onboarding, and professional development
- Ensured the day to day goals of the department, flowed into the overall people strategy in a consistent drive towards improvement and long term goal setting
Fatburger
06.2022 - 01.2023
- Take custumers orders on POS
- Daily cleaning / restocing of paper products
- Support to Supervisor
- Relieves coworkers for breaks
- Cooking of fries, wings (when needed)
- Nightly cleaning duties: such as but not limited to lobby cleaning, restrooms
Payroll Specialist
HSE
Burbank, CA
01.2019 - 10.2022
- Executed timely and accurate payroll services across NYC branches.
- Managed processing of all employee 401K contributions.
- Streamlined payment procedures for enhanced accuracy.
- Bi-weekly payroll processing for CA regions completed.
- Implemented employee termination processes within the system.
- Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
- Responded to employee inquiries regarding payroll and timekeeping.
- Ensured accurate data in the payroll system by reconciling vendor benefit statements monthly.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
Sr. Administrative Assistant, Director of Operations
Levy Restaurants
09.2005 - 08.2017
- Provided executive level administrative support to the Director of Operations and Assistant Director(s) of Operations
- Provide operational support to the shipping and receiving department to ensure purchasing requirements are met
- Receiving multiple bids/ quotes; made and managed large capital purchases; managed bulk orders of supplies and equipment; maintained positive vendor relations; and reduced spending costs overall
- Provide operational support to the operating departments by organizing corporate special events and functions
- Assists in areas of the operation as needed for special events including the Grammys, NCAA Basketball, Stanley Cup Finals, and many more
- Serves as a liaison between Levy Restaurants and the “client” AEG’s departments including parking, telecommunications, security, special events, sales, and shipping and receiving
- Providing excellent communication and proactive approaches to potential concerns, issues, or risk management
Education
Bachelor - Sciemce
California State University, Northridge
12.2024
Associate - Science
Los Angeles City College
06.2020
Skills
- Bilingual in English and Spanish
- Conflict resolution
- Tech-savvy
- Process Automation
- Business Operations Optimization
- Coffee expertise
- Front counter maintenance
- Hospitality service expertise
- Team collaboration
- Fluent in Spanish
- Opening and closing coordination
- POS system operation
Timeline
Barista / Cashier
Chartwell – Compass USA
11.2022 - Current
Fatburger
06.2022 - 01.2023
Payroll Specialist
HSE
01.2019 - 10.2022
Human Resources Business Partner
Kaizen Dining Group
08.2017 - Current
Sr. Administrative Assistant, Director of Operations
Levy Restaurants
09.2005 - 08.2017
Bachelor - Sciemce
California State University, Northridge
Associate - Science
Los Angeles City College
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