Laura Lyon
Byron Center,MI
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.
Overview
21
21
years of professional experience
Work History
Team Leader
FedEx Express
05.2003 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
No Degree -
Grand Valley State University
Allendale, MIHigh School Diploma -
Sparta High School
Sparta, MISkills
- Attention to Detail
- Work Planning and Prioritization
- Flexible Schedule
- Conflict Resolution
- Problem-Solving
- Analytical Thinking
- Effective Communication
- Verbal Communication
- Written Communication
- Time Management
- Adaptability
- Organizational Skills
- Interpersonal Skills
- Active Listening
- Assertiveness
- Nonverbal Communication
- Decision Making
Timeline
Team Leader
FedEx Express
05.2003 - Current
No Degree -
Grand Valley State University
High School Diploma -
Sparta High School