Laura Macon
Fletcher,NC
Summary
Licensed Massage Therapist with 9 years of experience in luxury resort spa setting. Competent and knowledgeable in variety of massage treatments. Several years of experience in wide array of healing techniques and modalities. Committed to providing body work for well-being of mind, body and soul.
Overview
9
9
years of professional experience
Work History
Massage Therapist
Omni Hotels & Resorts
Asheville, North Carolina
02.2019 - Current
- Created a deeply relaxing atmosphere for guests by setting up room in a 5 star appearance.
- Greeted guests with both professional and friendly demeanor.
- Conducted evaluation of guest’s health consultation. Asked questions and documented All relevant health information and tailored a massage to benefit them based on their specific needs.
- Provide guest’s option to upgrade treatments with listed enhancements and gave detailed explanation of each enhancement.
- Explained to guest type of treatment they signed up for and gave detailed description of service
- Provided a comfortable and relaxing environment for guests to receive therapeutic body work by checking in with pressure comfort and checking on temperature and if any adjustments were necessary.
Spa Concierge Trainer
Omni Hotels & Resorts
, NC
08.2016 - 02.2019
- Trained new spa concierge employees how to deliver 5 star service in a luxury spa
- Escorted guests to locker room to set them up for the day
- Provided elaborate tours explaining in detail all of our amenities, health benefits of each amenities, and how to use them.
- Folded towels and stocked linens
Education
Massage and Body Work Therapy
Mayland Community College
Burnsville, NC10-2018
Bachelor of Arts - Psychology
Appalachian State University
Boone05-2010
Skills
- Swedish and Deep Tissue Massage
- Hot Stone & Himalayan Salt Stone Massage
- Prenatal Massage
- Hydrotreatments- Vichy shower
- Body Wrap Treatments Body Scrubs
- Dry Body Brushing
- Aromatherapy use of essential oils
Timeline
Massage Therapist
Omni Hotels & Resorts
02.2019 - Current
Spa Concierge Trainer
Omni Hotels & Resorts
08.2016 - 02.2019
Massage and Body Work Therapy
Mayland Community College
Bachelor of Arts - Psychology
Appalachian State University