LAURA Mahoney
Laconia
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
WinnCompanies
02.2023 - Current
- Prepares all reports, including: delinquency, occupancy level, bad debt write off, other expense reports.
- Hire and train all new employees assigned to the property.
- Managing resident selection procedures to ensure adherence to Affirmative Fair Housing Market Plan and Tenant Selection Plan.
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Followed up on delinquent tenants and coordinated collection procedures
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
Laconia Housing & Redvlpmnt
06.2022 - 02.2023
- Maintain waitlists and process applications to determine program eligibility
- Complete lease signings with approved tenants
- Verify income, assets and expenses for annual and interim recertification
- Complete biannual housing inspections
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Completed final move-out walk-throughs with tenants to identify required repairs
Property Manager
Brady Sullivan
08.2021 - 06.2022
- Oversaw management of 3 properties while providing general service to tenants
- Introduced prospective tenants to types of units available and performed tours of premises
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Prepared specifications, solicited bids and approved subcontracts for building services
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
Property Manager
Laconia Housing & Redvlpmnt
03.2017 - 08.2021
- Maintained waitlists for the Housing Choice Voucher Department and processed applications to determine eligibility
- Issued a Housing Choice Voucher to approved applicants
- Conducted a Briefing with the approved applicant to go over the rules of the HCV Program
- Processed annual and interim recertification's and verified income, assets and expenses to determine tenants rent
Education
High School Diploma -
Pembroke Academy
Pembroke, NH06.1999
Skills
- Staff Management
- Fair Housing Mandates
- Customer Service-Focused
- Prospecting Clients
- Superior Customer Service
- Tenant Screening
- Knowledge of Multiple Software Systems
- Time Management
- Workflow Processes
- Verbal and Written Communication
- Lease Filing
Certification
- Certified Apartment Manager - 2024
- Housing Quality Standards Inspection Specialist, 2018
- HCV Occupancy Specialist, 2018
- Certified Occupancy Specialist, 2019
- Rural Housing Specialist, 2021
Timeline
Property Manager
WinnCompanies
02.2023 - Current
Property Manager
Laconia Housing & Redvlpmnt
06.2022 - 02.2023
Property Manager
Brady Sullivan
08.2021 - 06.2022
Property Manager
Laconia Housing & Redvlpmnt
03.2017 - 08.2021
High School Diploma -
Pembroke Academy
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