Laura Mansour
Clearwater
Summary
Dedicated Registered Nurse with 13 years of experience in pediatric oncology, case management, and organ donation coordination. Expertise in clinical assessment, care coordination, and family-centered communication, enabling effective collaboration with patients, families, and multidisciplinary teams. Committed to guiding families through challenging healthcare decisions with empathy and sound clinical judgment.
Overview
1
1
Certification
5
5
years of post-secondary education
15
15
years of professional experience
Work History
RN Family Care Coordinator
LifeLink Foundation
11.2025 - Current
- Coordinate the organ donation process for critically ill patients in partnership with physicians, critical care teams, transplant centers, and hospital leadership.
- Perform comprehensive donor evaluations through detailed medical record review, laboratory interpretation, and ongoing clinical assessment to determine donor suitability.
- Guide families through complex end-of-life discussions by providing compassionate education regarding organ donation while supporting informed, family-centered decision making.
- Collaborate with ICU, trauma, emergency department, neurology, and operating room teams to optimize donor management and maximize lifesaving donation opportunities.
- Managed multiple high-acuity, time-sensitive donor cases, ensuring compliance with regulations and best practices to support successful organ donation outcomes.
- Functioned as the primary liaison among donor hospitals, transplant centers, medical examiners, and donor families, promoting effective communication and coordination for organ donation.
- Maintain accurate documentation and facilitate communication among multidisciplinary teams.
- Built strong relationships with hospital partners through targeted education, collaboration, and clinical consultation, enhancing organ donation processes.
RN Oncology Case Manager (Adult & Pediatric)
UnitedHealthcare | Optum
01.2019 - 01.2024
- Managed complex oncology cases for adult and pediatric patients, ensuring tailored interventions and support.
- Managed high-risk patient populations requiring advanced clinical judgment.
- Conducted comprehensive clinical assessments and individualized care planning.
- Acted as a pediatric oncology clinical resource and developed educational initiatives.
- Coordinated diagnostic testing and specialty referrals to streamline patient management and enhance care continuity.
- Empowered patients and caregivers through targeted education and advocacy initiatives, fostering informed decision-making and support.
- Acted as a pediatric oncology clinical resource and developed educational initiatives.
RN Case Manager - Pediatric Hematology, Oncology & Bone Marrow Transplant
Johns Hopkins All Children's Hospital
01.2017 - 01.2019
- Coordinated inpatient and outpatient care for pediatric hematology, oncology, and bone marrow transplant patients, ensuring continuity and quality of care.
- Developed comprehensive patient-centered care plans, enhancing patient engagement and adherence to treatment protocols.
- Coordinated home services, equipment, and medication authorizations.
- Coordinated home services, equipment, and medication authorizations to streamline patient access to necessary resources.
- Implemented solutions to reduce barriers to care and readmissions.
Pediatric Oncology Nurse - Solid Tumor Unit
St. Jude Children's Research Hospital
01.2012 - 01.2016
- Provided specialized nursing care to pediatric oncology patients, ensuring personalized treatment plans and support.
- Administered specialized nursing care for pediatric oncology patients to ensure their comfort.
- Performed comprehensive assessments and adjusted nursing interventions.
- Educated patients and families on treatments and symptom management, enhancing understanding and adherence to care plans.
- Precepted and mentored newly hired nurses, fostering a supportive learning environment and promoting best practices in patient care.
Education
Bachelor of Science in Nursing -
University of Memphis
Memphis, TN 08.2011 - 12.2012
Bachelor of Science - Biology & Chemistry
Delta State University
Cleveland, MS 08.2006 - 05.2010
Skills
- Care coordination
- Case Management
- Patient Advocacy
- Clinical Assessment
- End-of-Life Care
- Organ Donation Coordination
- Pediatric Oncology
- Critical Care Collaboration
- ICU coordination
- Multidisciplinary Team Collaboration
- Care Planning
- Clinical Documentation
- Interdisciplinary collaboration
- Interdisciplinary Communication
- Evidence-based practice
- Process Improvement
- Patient education
- End-of-life training
- EHR management
- Critical thinking
- Time management
- Family support
- Advocacy
Certification
Registered Nurse, Florida (Compact), Minnesota, New York
Degree
BSN, RN
Timeline
RN Family Care Coordinator
LifeLink Foundation
11.2025 - Current
RN Oncology Case Manager (Adult & Pediatric)
UnitedHealthcare | Optum
01.2019 - 01.2024
RN Case Manager - Pediatric Hematology, Oncology & Bone Marrow Transplant
Johns Hopkins All Children's Hospital
01.2017 - 01.2019
Pediatric Oncology Nurse - Solid Tumor Unit
St. Jude Children's Research Hospital
01.2012 - 01.2016
Bachelor of Science in Nursing -
University of Memphis
08.2011 - 12.2012
Bachelor of Science - Biology & Chemistry
Delta State University
08.2006 - 05.2010