Summary
Work History
Skills
Timeline
Receptionist
Laura Marsh

Laura Marsh

Mansfield,OH

Summary

Dynamic Retail Supervisor at Gabes with a proven track record in enhancing customer satisfaction and driving sales through effective merchandising and exceptional service. Skilled in inventory management and conflict resolution, I successfully trained staff to improve performance and foster a cohesive team environment, ensuring operational excellence and a customer-ready store.

Work History

Retail Supervisor

Gabes, Gabriel Brothers
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.

Skills

  • Inventory management
  • Loss prevention
  • Employee training
  • Sales strategies
  • Customer service
  • Merchandising techniques
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Time management
  • Problem solving
  • Attention to detail
  • Store organization
  • Staff training and development
  • Store operations
  • Customer service management

Timeline

Retail Supervisor

Gabes, Gabriel Brothers
Laura Marsh