Laura Martin
Lucedale,MS
Summary
Proven leader with extensive experience as a Store Manager at Clark’s Oil Gas Station, adept in team management and customer service excellence. Enhanced store operations and employee performance, achieving notable sales growth. Skilled in inventory control and employee training, consistently delivering positive customer experiences and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Assistant Store Manager
Dollar General Market
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Store Manager
Clark’s Oil Gas Station
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Pascagoula High School
Pascagoula, MS05.1989
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store opening and closing
- Stock management
- Team management
- Employee scheduling
- Pricing and markdowns
- Display setup
- Stock rotations
- Inventory counting
- New hire training
- Payroll administration and timekeeping
Timeline
Store Manager
Clark’s Oil Gas Station
12.2023 - Current
Assistant Store Manager
Dollar General Market
Pascagoula High School
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