Laura Mauer
Mora,MN
Summary
Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and building community relationships. Collaborative and dedicated to building and leading talented and motivated individuals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Chief Operations Officer
Fish Lake Resort
08.2020 - Current
- Streamlined company processes and procedures while enhancing customer satisfaction
- Implemented business development strategies, logo designs and website designs
- Increased profitability by optimizing sales and fulfilling lower overhead costs
- Established and maintained strong relationships with customers, vendors and strategic partners
- Oversaw business-wide changes to modernize procedures and organization
- Managed financial, operational and human resources to optimize business performance
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
- Oversaw divisional marketing, advertising and new product development
- Formulated and executed strategic initiatives to improve product offerings.
Licensed Dental Assistant
Arden Dental
05.2018 - 08.2020
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Fitness Specialist
Ymca Of The North
02.2017 - 08.2020
- Led water aerobics, yoga, core strengthening and cycle classes
- Submitted work orders and ordered supplies when needed to furnish floor with proper equipment
- Worked independently and as member of cohesive team to support individual needs
- Supported program development by adding new and exciting classes to facility schedules
- Adapted programs to support participants with disabilities and other accessibility concerns
- Stayed current with CPR and first aid certification to provide emergency response in case of injury
- Designed innovative fitness plans to keep clients engaged
- Demonstrated proper form and technique to prevent injury
- Adapted classes to meet needs of participants with varying fitness levels
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels
- Assisted with marketing and promoting of classes and services
- Used music to motivate and energize classes
- Collaborated with other fitness professionals to develop and implement new programs
- Promoted fitness classes to boost gym attendance
- Led water aerobics, yoga, core strengthening and cycle classes.
Education
Bachelor of Arts - Exercise of Science And Kinesiology
Concordia of St Paul
Saint Paul, MN08.2024
Associate of Science - Dental Assisting
Century Community College White
Bear Lake, MN05.2022
Skills
- Profitability
- General Management and Administration
- Benchmarking
- Budgeting and Finance
- Staff Development
- Organizational Leadership
- Strategic Planning
- Operations Management
- Annual Planning
- Media Relations
- Marketing and Advertising
Pickleball, cooking, biking, skiing and party/event planning
I enjoy teaching and providing opportunities for members of the community to gather and experience old or new adventures, through nature exploration or movement. It is always great to see these connections happen naturally. It truly delights my heart to watch as people engage in community events to connect on a interest, or collaborate on a level of admiration from a shared hobby. These moments, help us to feel connected to something bigger than ourselves. It is true what they say, "The best things in life are free."
Timeline
Chief Operations Officer
Fish Lake Resort
08.2020 - Current
Licensed Dental Assistant
Arden Dental
05.2018 - 08.2020
Fitness Specialist
Ymca Of The North
02.2017 - 08.2020
Bachelor of Arts - Exercise of Science And Kinesiology
Concordia of St Paul
Associate of Science - Dental Assisting
Century Community College White
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