Summary
Overview
Work History
Education
Skills
Timeline
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Laura Maurer

Scottsdale,AZ

Summary

Excels at creating connections with people. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

28
28
years of professional experience

Work History

Pilates Teacher

Club Pilates
09.2021 - Current
  • Worked in team-based environment to provide clients with optimal service with up to twelve clients in each class.
  • Attended continuing education classes to maintain current knowledge.
  • Kept facilities and equipment clean and organized.
  • Tracked client attendance and participation for recordkeeping purposes.

Pilates Teacher

Pure Pilates
09.2018 - 08.2021
  • Developed and implemented fitness assessment system to evaluate progress of participants.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Demonstrated proper form and technique to prevent injury.
  • Assisted with marketing and promoting of classes and services.
  • Promoted additional classes and available services to members.
  • Tracked member attendance and participation for recordkeeping purposes.

Sales Associate

Urbane Zen
02.2006 - 01.2009
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Marketing and Communications Associate

CSA Travel Protection
05.2004 - 05.2005
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Developed ideas and leads for new stories according to industry trends.
  • Produced and distributed brochures, newsletters and press kits.
  • Supported public relations managers with writing, researching and preparation of materials

Market Research Coding Coordinator

Market Facts
01.1998 - 01.2001

Education

Bachelor of Science - English And Religious Studies

University of Iowa
Iowa City, IA
05.1996

Skills

  • Client goal setting
  • Active listening
  • Group and individual instruction
  • Client retention strategies
  • Empathetic listening
  • Customer services

Timeline

Pilates Teacher

Club Pilates
09.2021 - Current

Pilates Teacher

Pure Pilates
09.2018 - 08.2021

Sales Associate

Urbane Zen
02.2006 - 01.2009

Marketing and Communications Associate

CSA Travel Protection
05.2004 - 05.2005

Market Research Coding Coordinator

Market Facts
01.1998 - 01.2001

Bachelor of Science - English And Religious Studies

University of Iowa

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