LAURA M. BAILEY
Winchendon,MA
Summary
Over 15 years of success in diverse medical environments, demonstrating exceptional multi-tasking abilities and a commitment to quality outcomes. Recognized as the first recipient of an honor roll award for outstanding patient service and physician assistance. Proven leader and mentor, consistently delivering value and fostering team collaboration in fast-paced settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Maki's
2025 - Current
- Assisted patient with daily living activities, ensuring comfort and safety.
- Supported medication management by organizing and documenting schedules.
- Monitored vital signs and reported abnormalities.
- Assisted patient with daily living needs to maintain self-esteem and general wellness.
- Improved patient comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Personal Family Home Manager
Bailey's
2020 - 2025
- Coordinated daily activities and schedules for children, ensuring engaging and developmental experiences.
- Implemented safety protocols to maintain a secure environment for all participants.
- Developed age-appropriate lesson plans that fostered creativity and learning.
- Scheduled appointments for medical, dental, and self-care needs.
Medical Assistant
Acton Medical Associates
2009 - 2020
- Administered basic clinical tasks including vital signs measurement and patient education on procedures for pediatric patient and /or internal medicine.
- Assisted physicians with examinations, treatments and minor surgeries, including preparing operating room and sterilizing instruments.
- Performed immunizations, urine sample testing, liquid nitrogen procedures, and blood draws.
- Trained new staff on office protocols and procedures, fostering a supportive team environment for optimal performance.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Harvard Family Medicine
01.2008 - 01.2009
- Performed clinical and clerical responsibilities in a fast pace growing environment.
- Collected and processed lab specimens and maintained clinical equipment.
- Retrieved blood through venipuncture, finger sticks, and butterfly needle for testing.
- Administered intramuscular injections to patients and provided patient educational handouts for injections given.
- Performed EKG’s when necessary on patients.
- Processed prescriptions by using Pocket scripts.
- Applied medical terminology to write phone prescriptions for doctor approval.
- Obtained patient data and charted lab results from Quest Diagnostics.
- Assisted and prepared patients for all visits including: sick visits, physical exams, office visits, and follow-up appointments.
- Referred patients to outside facilities by setting up appointments internally and externally.
- Processed referrals and called insurance companies for pre-approval for CT and U/S exams.
Externship
Sprague Family Practice
2008 - 2008
- Recorded vital signs and entered patient data into medical charts for accurate documentation.
- Collected and processed laboratory specimens to ensure timely diagnostic testing outcomes.
- Operated and maintained clinical equipment, including autoclaves and EKG machines, ensuring optimal functionality.
- Sterilized instruments with sterilization paper during autoclave procedures to uphold safety standards.
Electronic Medical Records Specialist
UMass Health Alliance
01.2006 - 01.2008
- Maintained and retrieved patient care information, i.e. labs, radiology, progress notes, discharge summaries.
- Scanned and prepared patient charts to achieve online documents.
- Displayed managerial skills to organize and send daily stats for entire health information team including: analysis, coders, correspondence, prepping, scanning, and quality control staff.
Education
AS degree - Medical Assisting
Mount Wachusett Community College
Gardner, MA01.2008
Associate of Science - Business Administration
Quinsigamond Community College
Worcester, MA05.2005
Certification
- Clerical Office Certificate
- Medical Office Specialist Certificate
- Phlebotomy Technician Certificate
Timeline
Medical Assistant
Harvard Family Medicine
01.2008 - 01.2009
Electronic Medical Records Specialist
UMass Health Alliance
01.2006 - 01.2008
AS degree - Medical Assisting
Mount Wachusett Community College
Personal Care Assistant
Maki's
2025 - Current
Personal Family Home Manager
Bailey's
2020 - 2025
Medical Assistant
Acton Medical Associates
2009 - 2020
Externship
Sprague Family Practice
2008 - 2008
Associate of Science - Business Administration
Quinsigamond Community College
Similar Profiles
Derek SargentDerek Sargent
Everything at Maki's Doors and WindowsEverything at Maki's Doors and Windows
Refilwe NdouRefilwe Ndou
Event Decorator at Maki's DecorEvent Decorator at Maki's Decor
Lindsey O’TooleLindsey O’Toole
Seizure Bus Monitor at Acton Boxborough School DistrictSeizure Bus Monitor at Acton Boxborough School District
Melissa PhatthammachackMelissa Phatthammachack
Machine Operator at Advanced Cable TiesMachine Operator at Advanced Cable Ties
Adam LeBlancAdam LeBlanc
Administrative Officer IV at Executive Office of Veterans ServicesAdministrative Officer IV at Executive Office of Veterans Services