Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Board Member; Bridge Over Troubled Waters
Timeline
Generic

Laura McDonagh

Reading,MA

Summary

Seasoned product and marketing delivery strategist creating and driving innovative change by connecting the dots to identify solutions that meet high impact business needs. Highly effective managing and influencing stakeholders and motivating and leading teams and partners.

Skilled, collaborative leader with proven effectiveness in leading teams in environments undergoing change. Passionate supporter of non-profits.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head of Home Equity Innovation and Delivery

Citizens Bank NA
01.2021 - 09.2023
  • Lead agile cross functional teams to drive delivery of innovative digital first solutions to meet high impact business needs and establish differentiated competitive position.
  • Responsible for strategic roadmap that met or exceeded significant sales and revenue goals year over year.
  • Effectively managed and influenced senior stakeholders and motivated and lead Product teams and partners.

Home Equity Product Manager (VP)

Citizens Bank, NA
01.2019 - 12.2021
  • Identified new opportunities to drive business strategy
  • Captured new customers and and reduced churn by optimizing business strategies and launching product enhancements to diversify offerings.
  • Drove revenue growth by establishing strong relationships with key internal and external partners.
  • Lead cross functional teams to ensure delivery; mentoring and coaching to build knowledge and skills.

Education

MBA - Finance And Marketing

Boston College
Chestnut Hill, MA

Master of Science - Education

University of Vermont
Burlington Vermont

Skills

  • Customer needs/market analysis
  • Data driven opportunity identification
  • Product development and product strategy roadmap development/execution
  • Coaching and mentoring product and cross functional partners

Certification

McKinsey Product Academy Immersion Certification (July 2023)

Affiliations

  • Boston Product Management Association

Board Member; Bridge Over Troubled Waters

Board Director 8 years

Member of Executive and Governance Committees

Chair of Nominating Committee

Timeline

Head of Home Equity Innovation and Delivery

Citizens Bank NA
01.2021 - 09.2023

Home Equity Product Manager (VP)

Citizens Bank, NA
01.2019 - 12.2021

MBA - Finance And Marketing

Boston College

Master of Science - Education

University of Vermont

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Laura McDonagh