Laura McGrath
Ridgewood,NJ
Summary
Detail-oriented and adaptable administrative and operations professional with extensive experience in office management, coordination, event planning, and process improvement within Fortune 500 companies in consumer products, manufacturing, and retail. Proven ability to streamline operations, manage projects, and drive efficiencies across departments. Skilled in HR coordination, sales support, and vendor management, ensuring seamless execution of company initiatives. Quick to adopt new technologies, facilitating smooth workflows and optimized business processes.
Overview
18
18
years of professional experience
Work History
Executive & Operations Coordinator
Golden Platter Foods, Inc.
09.2024 - Current
- Provide executive support while managing operational functions, scheduling over 50+ meetings monthly, overseeing procurement, and coordinating processes to improve efficiency by 20%.
- Coordinate meetings and logistics, facilitating seamless communication between six departments and 12+ external stakeholders, reducing scheduling conflicts by 30%.
- Manage office supplies and vendor relationships, implementing cost-effective solutions that cut supply expenses by 15% and improved inventory accuracy by 25%.
- Support project coordination by tracking deadlines, organizing resources, and ensuring timely execution of multiple cross-functional initiatives, reducing project turnaround time by 10%.
- Streamline administrative workflows, introducing process improvements that boosted operational efficiency by 25% and reduced administrative errors by 20%.
Office Manager | Operations & Development Coordinator
Restaurex Developments Inc. (Subway)
10.2018 - 12.2023
- Managed daily office operations for a high-volume franchise development company, ensuring smooth workflows and department collaboration
- Spearheaded franchise recruitment efforts, developing an applicant tracking system that increased qualified candidates by 70% and reduced selection time by 30%
- Led internal and external communications, overseeing newsletters, email blasts, and automated text reminders, improving engagement by 51%
- Implemented CRM data tracking, maintaining over 500 records with accuracy, generating strategic planning reports to enhance decision-making
- Oversaw asset management, streamlining equipment tracking across multiple locations, improving efficiency by 80%
Operations & Asset Management Coordinator
PQ NY
01.2014 - 01.2017
- Led asset management coordination, implementing tracking systems that improved equipment accuracy and reduced asset loss by 18%
- Provided executive coordination support, managing schedules, communications, and project logistics for senior leadership
- Streamlined inventory and asset tracking across 86 restaurant locations, ensuring optimal resource allocation and efficiency
Operations & Retail Materials Coordinator
Benjamin Moore & Co. (A Berkshire Hathaway Company)
05.2007 - 12.2013
- Led event planning, overseeing logistics, vendor negotiations, and promotional material distribution
- Developed and standardized a Point of Purchase (POP) materials distribution process, reducing shipping costs and saving $75,000 annually
- Created automated tracking tools for retailer engagement, improving response times by 30% and ensuring accurate credit disbursement of $1.5M
- Managed budgets ranging from $5,000 to $300,000, improving cost efficiency by 15% through strategic expense tracking
Education
A.A.S. - Office Technologies
SUNY Orange County Community College
Middletown, NYSkills
- Software: Google Suite, Microsoft Office, CRM (Agile), DocuSign, MailChimp, Slack, Zoom
- Operations & Coordination: Office management, workflow optimization, cross-departmental collaboration, vendor management
- HR & Recruiting: Interview scheduling, onboarding support, employee engagement initiatives
- Event Planning: Logistics coordination, vendor relations, budget management
- Sales & Marketing Support: CRM management, promotional materials coordination, customer engagement
Key Achievements And Strengths
- Strong organizational and coordination skills, ensuring operational efficiency
- Expertise in HR support, interviewing, and onboarding
- Proven ability to plan and execute events
- Experience in cross-functional collaboration with sales, HR, and operations
- Process improvement mindset, implementing cost-saving initiatives
Timeline
Executive & Operations Coordinator
Golden Platter Foods, Inc.
09.2024 - Current
Office Manager | Operations & Development Coordinator
Restaurex Developments Inc. (Subway)
10.2018 - 12.2023
Operations & Asset Management Coordinator
PQ NY
01.2014 - 01.2017
Operations & Retail Materials Coordinator
Benjamin Moore & Co. (A Berkshire Hathaway Company)
05.2007 - 12.2013
A.A.S. - Office Technologies
SUNY Orange County Community College
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