Laura McPeak
The Woodlands,TX
Summary
Excellent communicator and strategic problem-solver with strong time management and multi-tasking capabilities. Friendly and level-headed individual with proven success driving efficiencies in office and project operations, collaborating with high-performing teams, and ensuring operational success.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Fortson & Company PC
01.2022 - Current
- Serve as the primary point of contact for clients, providing expert assistance with general tax inquiries, invoice issues, and appointment scheduling, ensuring exceptional client service and satisfaction
- Oversee payment processing and maintain precise Accounts Receivables using QuickBooks, contributing to the firm’s financial accuracy and efficiency
- Manage office operations by ordering supplies, preparing tax returns, and coordinating secure packaging and shipping to clients
- Administer all LLC accounts, including the preparation and filing of franchise tax and sales & use tax returns, ensuring compliance and accuracy
- Facilitate the opening and closing of franchise and sales & use tax accounts with the Texas Comptroller’s office and file necessary forms with the Texas Secretary of State
- Excel in resolving complex issues with the Texas Comptroller’s office, including involuntary account closures, outstanding reports, unpaid taxes, and missing payments, significantly reducing client stress and ensuring compliance
- Play a critical role in maintaining the firm’s operational flow and client relations, consistently demonstrating problem-solving prowess and meticulous attention to detail.
Executive Assistant
Triumvir Financial
01.2021 - 10.2021
- Daily management of complex calendars, schedule meetings, make reservations, and draft meetings agendas when appropriate
- Responsible for locating new talent as company grew and new positions were necessary
- Draft detailed job descriptions that have led to the highest-quality applicants
- Contact and Screen potential candidates before scheduling final interviews
- Arrange travel accommodations, Manage travel logistics and bookings
- Strategically manage diaries, compose emails, and conduct phone calls on behalf of CEO
- Maintain accurate records, update databases and organize filing systems
- Oversee smooth running of office operations, control office inventory and procure supplies
- Coordinate activities for teams including outings, lunches, and events
- Recognized shortcomings in existing business policies and processes and strategized ways to drive business process improvements
- Spearheaded projects from start to finish, creating effective system implementation plans to ensure seamless transitions across the company
- Rewrote company expense policies, created comprehensive written, audio and visual training guides
- Led series of virtual training workshops to acclimate team members with new systems.
Office Manager
Pasha Law PC
01.2020 - 01.2021
- Oversee smooth running of office operations
- Implement work policies and ensure team compliance
- Manage all incoming inquiries via phone, email, and website forms
- Engage with guests and clients, respond to queries, and schedule appointments with Attorneys
- Strategically manage diaries, compose emails, perform research, and conduct phone calling on behalf of senior staff
- Strategize and implement variety of projects to drive business process improvements
- Evaluate progress of projects and compile reviews on performance
- Coordinate activities for teams including outings, lunches, and events
- Manage travel logistics and bookings
- Maintain accurate records, update databases, ensure security and integrity of data, and organize filing systems
- Control office inventory and procure supplies
- Daily management of complex calendars, schedule meetings, make reservations, and draft meetings agendas when appropriate
- Responsible for locating new talent
- Drafted job descriptions to ensure only the highest-quality applicants
- Contact and Screen potential candidates before scheduling final interviews.
Office Manager | Marketing Director
Cornerstone Collision & Accessories
01.2017 - 01.2020
- Implemented office policies, set up procedures, and monitored team compliance
- Delegated tasks to ensure effective management of office maintenance, shipping, supplies, mailing, bills, and additional errands
- Led contract negotiations with vendors to optimize budget management
- Ensured timely payments of invoices, compiled expenditure reports, and maintained logistical & administrative spreadsheets
- Oversaw all office correspondence, proofread documentation, organized filing systems, and managed payroll processes
- Developed company social media platforms, created digital content, and engaged with targeted audiences to promote brand
- Built company’s new mobile-friendly website, resulting in 50% increase in monthly traffic
- Headed design of company uniforms and promotional items
- Led redesign of social media accounts and marketing activities, expanding reach by over 200% across online platforms
- Launched integrated marketing campaign models, resulting in improved prospect management
- Boosted brand awareness and revenue streams through strategic SEO & SEM campaign management and revamp of Google and Yelp business pages.
HR Administrative Assistant
Noble Energy Inc
01.2007 - 01.2011
- Collaborated with skilled HR team to ensure success of human resources processes
- Scheduled appointment, maintained accurate records, resolved queries, and organized new hire information
- Facilitated orientation training and distributed training materials and information regarding benefits
- Performed bookkeeping, delivered mail, and assisted with payroll processing
- Headed initiative to migrate all HR records from physical copies on to digital database.
Education
Bachelor of Science in Legal Studies -
Kaplan University
01.2014
Skills
- Executive Support
- Email Management
- Calendar Management
- Meeting Management
- Travel Management
- Office Management
- Project Management
- Business Process Improvement
- Policy Implementation
- Content Creation
- Marketing Management
- Payroll Processing
- Staff Management
- MS Office Suite
- Google Suite
- QuickBooks
Timeline
Administrative Assistant
Fortson & Company PC
01.2022 - Current
Executive Assistant
Triumvir Financial
01.2021 - 10.2021
Office Manager
Pasha Law PC
01.2020 - 01.2021
Office Manager | Marketing Director
Cornerstone Collision & Accessories
01.2017 - 01.2020
HR Administrative Assistant
Noble Energy Inc
01.2007 - 01.2011
Bachelor of Science in Legal Studies -
Kaplan University
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