Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Medvec

Independence,Ohio

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

18
18
years of professional experience

Work History

Front Desk Receptionist

City Of Independence
05.2019 - 05.2021
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected room deposits, fees, and payments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Teacher Aide

Creative Playrooms
12.2013 - 09.2018
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Rental Agent

Hertz Car Rental
05.2012 - 12.2013
  • Managed multiple tasks in high-volume environment.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Front Desk Receptionist

City Of Independence
10.2003 - 05.2012
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

Associates Of Applied Business - Business Administration

Cuyahoga Community College
06.1994

Skills

  • Digital File Transmission
  • Strategic Planning
  • Multi-Line Telephone Systems
  • Reminder Calls

Timeline

Front Desk Receptionist

City Of Independence
05.2019 - 05.2021

Teacher Aide

Creative Playrooms
12.2013 - 09.2018

Rental Agent

Hertz Car Rental
05.2012 - 12.2013

Front Desk Receptionist

City Of Independence
10.2003 - 05.2012

Associates Of Applied Business - Business Administration

Cuyahoga Community College
Laura Medvec