LAURA MELISSA MUNOZ
Plainfield,CT
Summary
Motivated hard working individual with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
6
6
years of professional experience
Work History
Resident Advisor
Noank Community Support Services
Groton, CT
01.2024 - Current
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Educated residents on university policies, promoting responsible behavior within the residence hall community.
- Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
Childcare
Fayetteville, North Carolina
10.2022 - 05.2023
- Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects
- Help prepare and serve nutritionally balanced meals and snacks for children
- Meet regularly with parents to discuss children's activities and development
- Regulate children's rest periods and nap schedules
- Conferred with clients and other involved parties to gather and track case information
- Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients
- Assisted lawyers with materials preparation for internal and external training events
- Attended office operations and required paperwork.
Paralegal assistant
Katya Saenz Immigration
Fort Lauderdale, Florida
03.2021 - 10.2021
- Took reservations over phone, in person and via computer for guests and provided confirmation information
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Confirmed relevant guest information and payment methods to prevent fraud
Front Desk Agent
Hollywood Beach Suites + Hotel
Hollywood, Florida
06.2020 - 03.2021
- In charge of the front desk when no former supervisor was in the shift
- Responsible for multiple cash drawers
- Responsible for daily cash and lottery balance sheets
- Copied, logged and scanned supporting documentation and placed all into client files
Cashier supervisor
Mohegan Sun
Montville, Connecticut
02.2019 - 04.2019
- Served alcoholic and non-alcoholic beverages in bar environment
- Restocked salad bar and buffet for lunch and dinner service
- Ensured superior service and efficiency at all times
Cocktail waitress
Billy's Grill
Windham, Connecticut
07.2018 - 01.2019
Education
Technician Certification Progr, EKG -
Three Rivers Community College
Norwich, ConnecticutHigh School Diploma - undefined
Plainfield High School
Plainfield, ConnecticutAssociate of Science - Social Work
Three Rivers Community College
Norwich, CT11.2025
Skills
- Multicultural Competence
- Role Modeling
- Reliability
- Multitasking Abilities
- Excellent Communication
Timeline
Resident Advisor
Noank Community Support Services
01.2024 - Current
Childcare
10.2022 - 05.2023
Paralegal assistant
Katya Saenz Immigration
03.2021 - 10.2021
Front Desk Agent
Hollywood Beach Suites + Hotel
06.2020 - 03.2021
Cashier supervisor
Mohegan Sun
02.2019 - 04.2019
Cocktail waitress
Billy's Grill
07.2018 - 01.2019
High School Diploma - undefined
Plainfield High School
Technician Certification Progr, EKG -
Three Rivers Community College
Associate of Science - Social Work
Three Rivers Community College