Laura Meyer
Woodland Hills,CA
Summary
Motivated Event Manager bringing 20 years of experience delivering small to large-scale restaurant and freelance events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive guest experience. Background managing occasions from small, private affairs to extremely large corporate events.
Overview
5
5
years of professional experience
Work History
Restaurant Sales and Events Manager
True Food Kitchen
09.2021 - 10.2022
- Monitored event progress by tracking expenses against budget and adjusting as needed.
- Oversaw setup, breakdown, and storage of all equipment used for events.
- Organized venues, budgets, guest lists, catering and event timelines.
- Worked closely with caterers, florists, musicians, and lighting technicians, ensuring their services were delivered on time according to specifications.
- Attended and participated in industry events.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Created post-event reports summarizing key metrics such as attendance numbers and ROI.
- Assessed event success and identified improvement areas through client feedback.
- Coordinated with marketing team for promotional materials for each event.
- Marketed and publicized special events in social calendars.
- Designed contracts, collected fees and booked venues for events.
- Established protocols for responding quickly and efficiently to customer inquiries or complaints before, during, and after an event.
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
- Documented events with details in customer preferences, financial considerations and successes and failures.
Operations Manager and Events Manager
Pedalers Fork
10.2019 - 04.2021
- Ordering, inventory, onboarding, hiring, invoices, HR, progressive discipline, floor management, cash handling, POS updates, staff training, scheduling, labor, and financial reviews
- Sustained proper ordering and labor even during Covid shut down
- Strong cost control execution.
Restaurant Manager
Water Grill Santa Monica
10.2017 - 04.2019
- Completed a 3-month training program for every position
- Extremely high-volume, fine dining floor management and staff oversight
- Work group accomplishments: Host training and guidance, scheduling all staff and servers, events from start to finish, bar program and weekly inventory, paper goods and ordering, labor, and weekly financial reviews for my department.
Staffing and Hiring Director
Tres LA Group
- Scheduling, Hiring, staffing, payroll, HR, progressive discipline, training, event support and floor management
- Created a 1 on 1 and supportive culture with each employee individually
- Created policies and procedures for the department
- Collaborated with all team members for proper execution of events
- Staffed events flawlessly and appropriately from 2-200 crew members, with multiple events on the same day.
Skills
- Extensive knowledge on all operations for Restaurants and Event catering
- HR policies and procedures awareness
- High volume and fine dining floor management experience
- Strong background for leadership, training, and creating policies and procedures
- Strong emphasis on creating a healthy culture and partnership between staff and guests
- Creativity, extreme organization, and attention to detail
- Event Billing
- Menu Planning
- Brand Awareness
- Social Media Promotion
- Event Marketing
- Team Leadership and Supervision
- Catering Coordination
- Managing Events Start to Finish
- Customer Service-Driven
- Food Service Knowledge
- Events Planning Trends
Other Jobs
- Lucky’s Steakhouse – Maitre'd
- Event Consultant & Manager - Freelance
- Moonshadows Malibu – Host, Bartender, Patio server, Trainer
- Nikita Malibu - Lead server and Captain
- Woodland Hills Country Club – F & B Manager/Consultant
- Flemings Steakhouse – Event Sales Coordinator
- Olio e Limone – Assistant General Manager
Affiliations
- Passion for naturopathic medicine
- Passion for gardening
- Passion for cooking
- Passion for family
Timeline
Restaurant Sales and Events Manager
True Food Kitchen
09.2021 - 10.2022
Operations Manager and Events Manager
Pedalers Fork
10.2019 - 04.2021
Restaurant Manager
Water Grill Santa Monica
10.2017 - 04.2019
Staffing and Hiring Director
Tres LA Group