Laura Mickelson

Responsible for providing full, high-level administrative and project support for two Vice President/Global Program leads plus minor support to five program team members. Responsibilities include:

• Full calendar management including scheduling meetings across three time zones and coordinating travel arrangements to optimize time
• Collaborate on special projects to improve overall business operations within the team and organization
• Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace
• Process travel expenses and reimbursements for group
• Handle confidential and sensitive information with discretion and tact

Key Achievements: Supported project team through FDA approval process; planned and executed a successful out-of-state team offsite; created and helped implement administrative hierarchy for new project management team

Responsible for providing high-level administrative and project support to the Executive Vice President of Administration/ Chief Financial Officer. Responsibilities include:

• Orchestrate EVP's calendar and travel schedule
• Manage/facilitate internal and external meetings and events
• Collect and distribute meeting minutes, and draft/copy edit agendas, reports, presentations, & other documents
• Generate and maintain work unit budget and expense reports

Key Achievements: Created system of management, communication, and collection of state child welfare data sets; Overhaul quarterly board report process by improving section coordination, editing/reduction of errors, and revamp of overall appearance.

Responsible for providing high-level administrative and project support to the Managing Director of Research Services as well as other members of research team. Responsibilities include:

• Provide project management and administrative support to Managing Director and six other team members including calendar management, travel booking, and expense reports
• Event planning including direct billing, contracts, room rentals, coordinating AV equipment, catering, etc.
• Coordinate department's communication efforts including copy editing reports, presentations, and other documents, and serving as Content Coordinator for all team Sharepoint site

Key Achievements: Develop/track department $1.5+ million budget, expense reports, contracts and manage dept. credit card; Planned, booked, and executed last minute two-day meeting in Chicago for 30+ guests; Collaborated on published report, “Addressing Child Sex Trafficking from a Child Welfare Perspective”

Responsible for overseeing studio operations, logistics, production, and editorial including:

• Orchestrated hectic, fluid schedule while coordinating with 20+ stylists and photographers for hundreds of weekly editorial website events
• Ensured positive customer experience, from first contact to end of session, for models and their families
• Coordinated hiring, on-boarding, training, and leading new studio coordinators

Key Achievements: Increased model bookings by over 25%