Laura Miller
Buffalo,NY
Summary
Solution-oriented Manufacturing Specialist with 1 and half years of experience. Committed to worker and workplace safety without sacrificing quality. Successful in problem-solving and critical thinking in times of stress. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Manufacturing Tech 1
Thermo Fisher Scientific Inc.
Grand Island, NY
05.2021 - Current
- Inspected finished products for quality and adherence to customer specifications.
- Prepared standard operating procedures, manufacturing batch records and productivity reports.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Made sure that products were produced on time and are of good quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Shift Supervisor
Mighty Taco
Depew, NY
10.2015 - 02.2017
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays .
- Regulated pricing, inventory count and supply during shift hours.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
West Seneca East Senior High School
West Seneca, NY06.2012
Skills
- Quality Assurance Inspections
- Customer Satisfaction
- Active Listening
- Process Implementation
- Methods of Production
- Food and Beverage Service
- Time Management
- Critical Thinking
- Ingredient and Food Preparation
- Cash Drawer Operations
- Dependable and Cooperative
- Stocking and Replenishing
- Health and Safety Standards
Timeline
Manufacturing Tech 1
Thermo Fisher Scientific Inc.
05.2021 - Current
Shift Supervisor
Mighty Taco
10.2015 - 02.2017
High School Diploma -
West Seneca East Senior High School
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