Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Laura Mitchell

Sylvania,GA

Summary

Extensive experience as a Sawmill Operator and Pallet Manufacturer. Skilled in optimizing wood processing and ensuring safety compliance. Strong communicator with expertise in machinery operation and a commitment to organizational growth.

Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.

Overview

28
28
years of professional experience

Work History

Sawmill Operator

Edwards Lumber and Wood Products
03.2019 - Current
  • Managed sawmill machinery to optimize lumber production processes.
  • Monitored machinery performance, identifying and resolving operational issues promptly.
  • Conducted routine maintenance on saws and conveyors to maximize uptime and safety.
  • Collaborated with team members to streamline workflow processes in the production area.
  • Trained new operators on safety protocols and equipment handling procedures.
  • Inspected raw materials for quality standards before processing into finished goods.
  • Implemented safety measures that reduced workplace accidents during operations.
  • Minimized waste generation through precise log positioning before feeding into the sawmill machinery.

Shift Supervisor/ Server

R&Ds Seafood, Steaks & More
08.1997 - 03.2019
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored staff on operational procedures and best practices.
  • Managed shift schedules to enhance workforce productivity and ensure adequate coverage.
  • Oversaw inventory levels to ensure timely restocking.
  • Resolved customer inquiries and complaints, fostering positive relationships with clients.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Executed store opening and closing tasks and ensured tills were balanced.
  • Responded to and resolved customer questions and concerns.

Assistant Manager/ Server

IHOP (INTERNATIONAL HOUSE OF PANCAKES)
09.2012 - 06.2015
  • Led team in executing daily operations, ensuring alignment with company policies and procedures.
  • Developed training programs to enhance employee skills and improve service quality.
  • Analyzed customer feedback to implement service improvements, enhancing customer satisfaction rates.
  • Mentored junior staff, fostering a collaborative environment that encouraged professional growth.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Bachelor's Degree - Nursing

Georgia Southern University
Statesboro, GA

Associate of Applied Science - Medical Coding

Penn Foster College
Scottsdale, AZ

Skills

  • Strong communication skills
  • Organizational growth
  • Forklift operation experience
  • Safety protocols compliance
  • Wood processing
  • Sawmill machinery operation

Timeline

Sawmill Operator

Edwards Lumber and Wood Products
03.2019 - Current

Assistant Manager/ Server

IHOP (INTERNATIONAL HOUSE OF PANCAKES)
09.2012 - 06.2015

Shift Supervisor/ Server

R&Ds Seafood, Steaks & More
08.1997 - 03.2019

Bachelor's Degree - Nursing

Georgia Southern University

Associate of Applied Science - Medical Coding

Penn Foster College

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Laura Mitchell