Laura Mojena

• Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
• Increased case acceptance rates through persuasive presentation of treatment options and benefits.
• Explained treatment choices to patients and helped determine best options.
• Provided exceptional customer service to create a welcoming atmosphere for patients and their families.

Interacted with customers by phone, email, or in person to provide information.

Assisted in receiving vehicles from transportation company or auction.

Scheduled appointments for vehicles inspections.

Coordinated communications, financial processing , registration, record kepping and other administrative functions.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.