Laura Mojica
Bay Shore,New York
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
4
4
years of professional experience
Work History
Store Manager
Rue21
Deer Park, New York
05.2024 - Current
- Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season or special sales.
- Managed hiring, training, scheduling, and performance evaluations for employees
- Ensuring customer service needs are met, facilitating customers' returns, and being a resource for customers and employees.
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintain outstanding store condition and visual merchandising standards.
- Leading by example and setting high standards for the management team, as well as the associates.
Store Manager
Rue21 Bay Shore
Bay Shore, New York
12.2021 - 05.2024
- Hiring management team and associates to increase sales and customer experience.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
Assistant Manager
Rue21
Deer Park, New York
11.2020 - 12.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisting the Store Manager in daily operations.
- Cross-training associates and manager to have a well-rounded staff.
- Processing shipment efficiently and in a timely manner.
- Providing great customer experiences.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Education
Some College (No Degree) - Accounting/Law
Nassau Community College
Garden City, NYSkills
- Talent Recruitment
- Store Merchandising
- Revenue Generation
- Project Management
- Team Development
- Partnership Building
References
References available upon request.
Timeline
Store Manager
Rue21
05.2024 - Current
Store Manager
Rue21 Bay Shore
12.2021 - 05.2024
Assistant Manager
Rue21
11.2020 - 12.2021
Some College (No Degree) - Accounting/Law
Nassau Community College
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