Laura Moll
Tampa,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient the care they deserve.
Overview
4
4
years of professional experience
Work History
Insurance Verification Specialist
Florida ENT And Allergy
06.2023 - Current
- Verifying patient identity
- Confirming coverage
- Updating patient records
- Obtaining authorization
- Educating patients
- Answering questions
- Documenting for billing
- Knowledge of ICD 10 codes/cpt codes
- Obtain authorization for CAT SCANS/VNG exams
- Make appointments
- Answer phone calls
- Knowledge of EMR systems
Medical Receptionist/Insurance Verification Specialist
Brandon Area Primary Care
05.2021 - 06.2023
- Maintained confidentiality of patient information according to HIPAA regulations
- Performed data entry tasks related to billing and collections procedures
- Verified insurance coverage for appointments and collected co-payments as required
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Greeted and checked in patients, updating patient information in computer system
- Answered incoming calls, responding to inquiries from patients and other medical offices
- Processed referrals for specialist care when requested by physicians or patients
- Assisted with filing of medical records and documents, maintaining accurate electronic files
- Scheduled patient appointments, verifying accuracy of appointment times with providers
- Informed patients of financial responsibilities prior to rendering services
- Processed patient payments and scanned identification and insurance cards
- Answered multi-line phone system and directed callers to requested personnel and departments
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff
Education
High School Diploma -
Riverview High School
Riverview, FL06.2016
Skills
- Analytical Thinking
- Medicaid knowledge
- Electronic Medical Records
- Insurance plan verification
- Electronic authorization processing
- Insurance terminology
- Attention to Detail
- Insurance Coverage Verification
- Coordination and Scheduling
- Coverage and Authorizations
- Customer Service
- HIPAA Compliance
- Insurance knowledge
- Referral Coordination
- Data Entry and Review
- Insurance Billing
- Healthcare Industry Knowledge
- Eligibility Determination
- Patient confidentiality
- Prior authorization processing
- Patient Communication
- Data Verification
- Medical Terminology
- Understanding of medical terms
- Data review
- Deductible & co-pay calculation
- Insurance benefits verification
- Private insurance
- Insurance claim validation
- Insurance Verification
Timeline
Insurance Verification Specialist
Florida ENT And Allergy
06.2023 - Current
Medical Receptionist/Insurance Verification Specialist
Brandon Area Primary Care
05.2021 - 06.2023
High School Diploma -
Riverview High School
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