Summary
Overview
Work History
Education
Skills
Interests
Timeline
Reading, Writing, & Sports
My interests are English, Proofreading & Reading.
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LAURA MOORE

District Heights,MD

Summary

Highly organized and detail-oriented Executive Assistant with more than 16 years experience supplying thorough, organized administrative support to 9 senior executives. Executive Assistant who continually maintains a positive attitude while interacting with demanding clients. Executive Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Dedicated Executive Assistant with excellent experience in industry. Research and analyze material for inclusion in reports. Run Conflict Checks Prepare for meetings Timely initiation of personnel requests Routine replies to inquiries Coordinates with HR Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

32
32
years of professional experience

Work History

Admin./Executive Asst.

CRA -Charles River Associates
11.2007 - 09.2024
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Organized and coordinated conferences and monthly meetings.
  • Facilitated training and onboarding for incoming office staff.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Served as a liaison between departments to facilitate effective communication throughout the Ability to multi-task, greet visitors, direct guests, assist with event planning, compile company information, obtain signatures for documents, and handle various administrative duties.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Reservations Supervisor

Metro Access
03.2005 - 08.2007
  • Make and confirm reservations, answer questions, direct and assist customers, listen to recorded calls to determine fault for missed or late pick-ups.
  • Manage 15-20 customer concerns each day.
  • Fostered a culture of continuous improvement by encouraging open communication among team members regarding challenges faced or opportunities identified within the department.
  • Boosted team morale through consistent recognition of top performers'' achievements.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Scheduled and monitored sales team members' workloads to meet customer needs.
  • Resolved various issues and discrepancies for customers.
  • Conducted performance evaluations for staff, identifying areas of improvement and providing constructive feedback.

Library Technician

Time Life Libraries
06.1992 - 10.1996
  • Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
  • Processed incoming materials efficiently.
  • Trained new Library Technicians, ensuring they were familiar with library policies and procedures for optimal performance.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Catalogued and sorted books and library materials.
  • Streamlined book circulation process by maintaining an organized and accurate database of materials.
  • Supported community outreach initiatives by participating in local events promoting literacy and education.
  • Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.

Education

High School Diploma -

Paul Laurence Dunbar High School
06.1986

Skills

  • Excellent Attention to detail
  • Fast Learner
  • Self Starter, Highly Dependable
  • Confident, Articulate, Professional
  • Thrive in a team environment and work well with others
  • Genuine desire to achieve, excel and evolve
  • Microsoft 365, Chrome River, InTapp
  • Executive Support, Preparer
  • Research and Analysis
  • Administrative Support, Coordinates w/ HR
  • Strong Problem Solver, Timely replies to Inquiries

Interests

Physical fitness and Wellness

Timeline

Admin./Executive Asst.

CRA -Charles River Associates
11.2007 - 09.2024

Reservations Supervisor

Metro Access
03.2005 - 08.2007

Library Technician

Time Life Libraries
06.1992 - 10.1996

High School Diploma -

Paul Laurence Dunbar High School

Reading, Writing, & Sports

English has always been my favorite subject, thus, I've always loved reading. I enjoy all genres of books, but autobiographies are by far my favorite as it provides a unique look into the life of the author. Writing allows me to share what's on the inside with those on the outside, also, it allows me to create endlessly. Sports/Exercise keeps me active, in shape and healthy. 


My interests are English, Proofreading & Reading.

My favorite subject has always been English specifically because I love to read and I also enjoy the results of proofreading.

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LAURA MOORE