LAURA MORALES
Santa Maria,CA
Summary
Dynamic facilitator with a proven track record at Freedom Warming Center, excelling in performance evaluation and training facilitation. Adept at engaging clients and organizing impactful events, I leverage critical thinking and conflict resolution skills to enhance community outreach and collaboration. Committed to delivering exceptional service and fostering positive experiences.
Overview
13
13
years of professional experience
Work History
Facilitator/coordinator
Freedom Warming Center
Santa Maria, CA
09.2018 - 10.2021
- Evaluated facilitator performance against predetermined criteria set out by management.
Caregiver
Bella Vista Transitional Care Center
San Luis Obispo, CA
08.2018 - 11.2018
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Cashier/
Quiznos Subs
Santa Maria, CA
05.2008 - 07.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Santa Maria High
Santa Maria, CA06-2001
Skills
- Performance evaluation
- Training facilitation
- Workshop coordination
- Client engagement
- Needs assessment
- Event organization
- Critical thinking
- Community outreach
- Conflict resolution
- Customer service
- Active listening
- Team collaboration
Timeline
Facilitator/coordinator
Freedom Warming Center
09.2018 - 10.2021
Caregiver
Bella Vista Transitional Care Center
08.2018 - 11.2018
Cashier/
Quiznos Subs
05.2008 - 07.2012
High School Diploma -
Santa Maria High