Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Laura Moreno
Green Valley,AZ
Summary
Overview
12
years of professional experience
Work History
RE/MAX Portfolio Homes
Realtor/Team Lead
2017.03 - Current (7 years & 7 months)
Job overview
- Built, implemented and managed all systems for clients, lead generation, database management, and support
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Trained new team members by relaying information on company procedures and safety requirements.
- Held weekly team meetings to inform team members on company news and updates.
- Advised over 20 clients on prices, mortgages, market conditions, and related information on weekly bases
- Ensured that all terms of purchase contract are met
- Prepared documents, purchase agreements, and disclosures
- Provide concierge-level customer service to clients and customers
- Oversaw all listing files and listing marketing, such as brochures, flyers , online marketing, etc.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Consistently sold over 25 million in sale volume and projected to increase sale volume for team by 13 percent
Lawrence V. Robertson Attorney
Utility Law Paralegal
2015.04 - 2017.03 (1 year & 11 months)
Job overview
- Conduct legal research and filings for clients/attorneys complete monthly invoices/billing and updating reports
- Maintain professional client interactions
- Perform technical communication for attorney, which includes email correspondence, computer interface, opening files, faxing, and scanning maintain confidential and protect proprietary inform
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Scheduled meetings, hearing, mediations and settlement conferences
- Scheduled meetings, hearing, mediations and settlement conferences.
- Communicated with over 50 clients, opposing counsel and court personnel to keep all parties informed on case updates on weekly basis.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Met or exceeded billing requirements on consistent basis.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Bank Of America
Litigation Paralegal
2011.04 - 2015.03 (3 years & 11 months)
Job overview
- For Arizona site
- Monitor and prioritize incoming matters on daily basis.
- Completed electronic court filings at state and federal levels.
- Conducted background investigations on defendant.
- Used document review tools to discover and inspect records.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
- Collaborated with lead attorney and juror specialist to recommend effective strategies for Real Estate and Consumer Protection cases.
- Created weekly, monthly and quarterly expense reports.
- Offered tech support to 50 paralegals and attorneys.
Education
Hogan School of Real Estate Tucson, AZ
Real Estate License Course
03.2015
University Overview
University of Arizona
PARALEGAL CERTIFICATE COURSE
2013
University Overview
University of Phoenix
BACHELORS OF BUSINESS ADMINISTRATION from FINANCE
2010
University Overview
Skills
- Legal Documentation
- Customer Relationship Management
- Process Evaluations
- Document Organization
- Client Communication
- Complex Problem-Solving
- Team Goals
- Litigation Review
- Quality Control
- Market Research
Accomplishments
Accomplishments
- Supervised team of fifteen staff members.
- Achieved over thirty million in sale by completing implementing marketing and process with accuracy and efficiency.
- Selected to lead a team to analyze documents for high profile congressional investigation, resulting in a commendation for dealing tactfully with confidential information.
- Maintained more than 350 files, while tracking and managing filing service for up to 25 files per day.
Languages
Spanish
Native or Bilingual
Timeline
Realtor/Team Lead
RE/MAX Portfolio Homes
2017.03 - Current (7 years & 7 months)
Utility Law Paralegal
Lawrence V. Robertson Attorney
2015.04 - 2017.03 (1 year & 11 months)
Litigation Paralegal
Bank Of America
2011.04 - 2015.03 (3 years & 11 months)
Hogan School of Real Estate
Real Estate License Course
University of Arizona
PARALEGAL CERTIFICATE COURSE
University of Phoenix
BACHELORS OF BUSINESS ADMINISTRATION from FINANCE
Similar Profiles
Laura MorenoLaura Moreno
Marketing and Sales Manager at RE/MAX Portfolio HomesMarketing and Sales Manager at RE/MAX Portfolio Homes
Andy MorenoAndy Moreno
Designated Broker at RE/MAX Portfolio HomesDesignated Broker at RE/MAX Portfolio Homes
Haley HowardHaley Howard
Realtor at RE/MAX Trinity, Haley Howard HomesRealtor at RE/MAX Trinity, Haley Howard Homes