Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laura Moreno

Hallandale,FL

Summary

Dynamic professional with a proven track record in customer relations and social media presence, significantly enhancing brand representation for Pilos. Skilled in orchestrating memorable customer experiences and boosting merchandise sales, evidenced by a substantial increase in engagement and repeat clientele. Expert in managing high-volume reservations and events, demonstrating exceptional organizational and interpersonal abilities.

Overview

2
2
years of professional experience

Work History

Model Hosting/ Shots

Pilos
05.2024 - Current

- Invite people to join the party.

- Take pictures with people.

- Give shots to the people.

- Party, dance, smile

  • Maintained a strong social media presence to promote effectively, gaining followers and increasing engagement.

Server/VIP Bottle Server

Amsterdam
01.2024 - Current

- Welcome customers and offer them drinks and food.

- Putting the orders on the system and sending them to the bar.

- Pick up orders and take them to the customers.

- Dance with lights when they order bottles.

- Talk with customers, and keep contact with them so they come back.

-Clean the tables when a customer is gone.

- Dance.

- Have a good communication and teamwork between all the members of the club

Head Hostess

Dirty Rabbit
03.2023 - 08.2023

- Welcomed people in the entrance and guided them to the correct entrance depending on the table or section they picked.

- Putting the respective wrist band depending on the section.

- Checked and assigned the customers the best table for their preferences.

- Checked peoples id and made them sign when they bought a VIP.

- Having always positive and friendly attitude, and answer any of the customers questions about the menu and club.

- Taking people to their respective table.

- Calling the respective server of the table.



Restaurant Hostess

Salt Seven
05.2022 - 10.2022

- Greeted an average of good customers a day and helped pick the best table with or without reservation.

- Used tablet POS to reserve tables acordingly to servers availability.

- Scheduled and organized reservations over 50 customers a day both over the phone and online according to estimated time costumers would stay.

- Arranged table settings prior to costumers seated, and picked

- Coordinated large parties and events, ensuring seamless service from arrival through departure.

-Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Music

EAS
Medellin, Colombia
07.2019

Associate of Science - Communication And Business

Eafit
Medellin, Colombia
11.2018

Skills

  • Social Media Presence
  • Brand representation
  • Customer Relations
  • Merchandise Sales

Languages

Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary

Timeline

Model Hosting/ Shots

Pilos
05.2024 - Current

Server/VIP Bottle Server

Amsterdam
01.2024 - Current

Head Hostess

Dirty Rabbit
03.2023 - 08.2023

Restaurant Hostess

Salt Seven
05.2022 - 10.2022

Music

EAS

Associate of Science - Communication And Business

Eafit
Laura Moreno