Dynamic professional with a proven track record in customer relations and social media presence, significantly enhancing brand representation for Pilos. Skilled in orchestrating memorable customer experiences and boosting merchandise sales, evidenced by a substantial increase in engagement and repeat clientele. Expert in managing high-volume reservations and events, demonstrating exceptional organizational and interpersonal abilities.
- Invite people to join the party.
- Take pictures with people.
- Give shots to the people.
- Party, dance, smile
- Welcome customers and offer them drinks and food.
- Putting the orders on the system and sending them to the bar.
- Pick up orders and take them to the customers.
- Dance with lights when they order bottles.
- Talk with customers, and keep contact with them so they come back.
-Clean the tables when a customer is gone.
- Dance.
- Have a good communication and teamwork between all the members of the club
- Welcomed people in the entrance and guided them to the correct entrance depending on the table or section they picked.
- Putting the respective wrist band depending on the section.
- Checked and assigned the customers the best table for their preferences.
- Checked peoples id and made them sign when they bought a VIP.
- Having always positive and friendly attitude, and answer any of the customers questions about the menu and club.
- Taking people to their respective table.
- Calling the respective server of the table.
- Greeted an average of good customers a day and helped pick the best table with or without reservation.
- Used tablet POS to reserve tables acordingly to servers availability.
- Scheduled and organized reservations over 50 customers a day both over the phone and online according to estimated time costumers would stay.
- Arranged table settings prior to costumers seated, and picked
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
-Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.