Laura Morris
Marion,OH
Summary
Efficient office assistant with more than 3 years of experience. Skilled in Microsoft Office with a strong ability to juggle multiple tasks at one time. Excellent at coordinating schedules, preparing meeting notes and offering a friendly smile to clients. Manufacturing with 13 years experience
Professional assembly worker prepared for roles in manufacturing and production environments. Known for delivering high-quality workmanship and maintaining efficiency on assembly line. Focuses on team collaboration and consistently meets production goals. Reliable, adaptable, and skilled in using various tools and machinery.
Overview
20
20
years of professional experience
Work History
Assembler
Whirlpool
03.2017 - Current
- Assembly of dryers
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Collaborated with team members to improve production processes and maintain quality standards.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Office Manager
New safe transport
09.2013 - 03.2015
- Customer service
- Data entry
- Dispatching drivers
- Doing payroll
- Booking loads with customers
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Dispatcher/Customer Service
Schneider National Intermodal Yard
04.2005 - 03.2008
- Worked thru a temporary service as an intermodal truck secretary! I taught myself the process of dispatching therefore was offered a full time dispatcher position thru Schneider International!
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Education
High school diploma -
Marion Harding high school
Marion, OH06.1989
Skills
- Customer service
- Computer skills
- Multi phone lines
- Filing
- Management
- Payroll
- Assembly
- Office Management
- Manufacturing
- Office Administration
- Personal Assistant Experience
- Microsoft Word
- Assembly and production
- Repetitive work
- Visual inspection
- Time management
- Critical thinking
- Quality assurance
- Basic math
- Equipment operation
- Skilled in final assembly processes
- ISO 9000 trained
- Hand-eye coordination
- Quality control
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assembler
Whirlpool
03.2017 - Current
Office Manager
New safe transport
09.2013 - 03.2015
Dispatcher/Customer Service
Schneider National Intermodal Yard
04.2005 - 03.2008
High school diploma -
Marion Harding high school
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