Participate in the Quality Control of documents submitted to the eTMF.
Maintain awareness of study events and the associated documentation requirements through collaboration with the TMF Manager/Lead and the Study Team (including CRO if appropriate).
Perform essential document review ensuring sponsor obligations are being met and follow applicable regulatory, ICH/GCP guidelines and SOPs.
Assist in review of regulatory and other essential documents for completeness and accuracy, initiating follow-up as needed for issues and deficiencies.
Complete TMF reviews to ensure timeliness and completeness at various milestones of the study, including close-out and pre-inspection review.
Assist with various departments during FDA inspection activities.
Senior TMF Specialist
Arcus Biosciences, Inc
07.2022 - 06.2023
Work directly with TMF Content Owners to identify issues, perform completeness checks, and upload documents to the eTMF.
Acting as TMF subject matter expert (SME)/point of contact for study teams and TMF stakeholders, including attending study team meetings and managing EDLs.
Review and classify documents collected from internal and external sources.
Reconcile essential documents to avoid duplication.
Support study teams with the TMF quality review process.
Perform QC and maintenance of eTMF for assigned studies.
Perform data entry and reconciliation in various clinical systems and tracking tools.
Provide input on the revision of TMF-related Work Instructions and SOPs.
Support the management and oversight of the CRO study-specific trial master files.
Support the coordination of the transfer of study-specific trial master files from the CRO.
Follow up on quality findings.
Manage paper document filing process for wet-signed documents, including QC review and paper/electronic filing.
Participation in audit, inspection readiness preparation, and inspection activities as needed.
Work cross-functionally with internal departments and external resources (e.g., CROs, Partners, etc.) to resolve gaps in the eTMF.
May provide training and mentoring activities for new and current staff.
Develop metrics, reports, and TMF tools/training.
Act as stand-in leading team meetings, managing team tasks as needed.
Sr. TMF Specialist
Daiichi Sankyo
07.2021 - 07.2022
Act as main sponsor point of contact for the trial master file activity for multiple oncology studies.
Provide guidance and training to both internal sponsor and external CRO teams.
Utilize reports and dashboards within Veeva Vault eTMF to keep TMFs audit ready at all times.
As a member of the clinical systems and records team, work to provide consistency and training across all company-sponsored studies for a large international pharmaceutical company.
TMF Study Owner
Phlexglobal Ltd on Assignment to Pfizer
03.2016 - 07.2021
The TMF Study Owner (SO) is the subject matter expert to and single point of contact for the Project Manager (PM) or equivalent and Study Team to ensure a complete and accurate TMF through documentation quality and consistency across clinical trials and programs.
Accountable to the PM or equivalent for all global trial master file responsibilities conducted internally as well as externally at the Alliance Partners (APs) and Contract Research Organizations (CROs).
Provide crucial TMF quality support to the Study Team as expected to establish a proactive quality-focused partner-relationship with the Study Team.
Contribute to the development and assist with the implementation of the TMF specifications, such as process and system changes.
Lead the set-up of the TMF Study Specific Document List (SSDL) and monitor completeness and quality of TMF content for all assigned clinical trials until study close out.
Ensure documentation flow is within projected timelines and determine course of actions to prevent and remediate delays/slippages.
Ensure consistent use of standardized processes and technologies across clinical trials and programs.
Serve as point of contact for internal and external audits of study TMF-related queries.
Actively identify continuous improvement opportunities to enhance operational efficiencies through process and metrics analysis.
Provide support and guidance to the Study Teams to drive performance against metric targets.
Apply lessons learned to continuous improvement of documentation management practices across study teams.
Provide education, feedback and support to Study Teams in order to build knowledge and awareness of good document management practices and TMF for clinical trials.
Ensure that the program documentation supports the regulatory package requirements.
Clinical Trial Associate
ICON plc
01.2014 - 01.2015
Support project managers and clinical teams of Phase IIIb extended and IV clinical trials.
Organize and maintain clinical study documents; such as Main Study files, CRF files, and Monitoring files.
Maintained eTMF and paper TMFs for numerous studies.
Responsible for uploading documents into Sponsor based systems for eTMF and processing through the Sponsor workflow for document approval.
Responsible for auditing eTMF and paper TMF for quality and inspection readiness.
Responsible for collecting outstanding documentation for TMF from sites and CRAs.
Assist in production of production of slides and power point documentation for project and departmental presentation.
Assemble and ship study binders and other materials.
Support personnel and study meetings.
Assist in coordination of Site/Investigator payments.
Coordinate ordering of study materials.
Maintain contact with study sites for study needs/requirements.
Site Support Associate/Project Monitor
LabCorp Clinical Trials
01.2013 - 01.2014
Manage and resolve problems with incoming lab samples for assigned studies.
Accountable for daily functions associated with investigator site support.
Contact and communicate to sites/CRAs/sponsors regarding queries, discrepancies or training.
Ensure timely delivery of reports to Investigators/CRAs/sponsors.
Oversee and coordinate with Kits and Logistics department to ensure proper delivery of supplies associated with sample receipt as region dictates.
Interact with Specimen Management and laboratory staff to resolve problems.
Review, call, and distribute abnormal results as designated by the Protocol.
Interact with appropriate staff in order to manage daily pending/resulting of assigned clinical trial studies.
Coordinate with Data Management to ensure that electronic data to be transmitted to customers is accurate, free of demographic errors and meets all requirements.
Interact with project team members to resolve problems related to study setup, reporting or site compliance.
Interact with partner lab to assist with internal functions.
Utilize and maintain tracking tools and databases.
Establish and maintain accurate files and records as required by the protocol.
Sr. Clinical Trial Associate
Quintiles
01.2006 - 01.2011
Performance of in-house clinical monitoring activities.
Maintain and manage data entry into clinical tracking systems in accordance with project requirements.
Included tracking all visits, finding an over-payment error as well as a lack of contracts for visit extensions that were being conducted (company was able to save over $1 million).
Worked with regulatory documents; including review and submission of Protocols, Investigator Brochures, ICFs, IRB documents, safety reports, and 1572 and supporting documentation.
Maintained contact with Central IRB.
Maintained contact with sites and CRA team to assure all documents were received and accurate for timely submission.
Serve as a central contact for designated clinical and/or project communications/correspondence and associated documentation.
Handled the process for distribution and collection of Data Clarification Forms (DCF's); including working with site staff to assure answers are accurate and all questions are appropriately answered.
Assisted the clinical team in the preparation, handling, distribution, filing, and archiving of clinical documentation and reports.
Assisted Clinical Team Leads with preparation, handling and distribution of Clinical Trial Supplies and maintenance of tracking information.
Assisted with the tracking and management of Case Report Forms (CRFs), queries and clinical data flow.
Acted as a central contact for the clinical team for designated project communications, correspondence and associated documentation.
Managed meeting minutes for US and global teams.
Maintain central clinical files both electronic and paper files.
Manage, supervise, and assist with quarterly file audits, on a large Phase III study with 3 protocols.
Mentoring new clinical trial assistants and training them on project specific instructions.
Responsible for on-boarding all new team members globally.
Lead CTA and Global CTA assignments.
Retention Recruitment & Re-licensing Counselor
Devereux Foundation
01.2005 - 01.2006
Responsible for re-licensing foster homes in assigned territory, according to state regulations.
Maintain consistent contact with foster families and assure compliance with State of Florida Guidelines and Statutes.
Liaison between foster parents and case management organizations.
Responsible for preparing yearly re-licensing studies and interacting with Florida Department of Children and Families.
Document reports and review referrals of abuse/neglect on all foster homes in the tri-county area.
Communicate with legal liaison to assure reported foster homes are in compliance or seeking closure of the home.
Work independently and meet interagency needs of the foster parent and resolve all conflicts and needs.
Case Manager
Polk Juvenile Correctional Facility
01.2002 - 01.2005
Provided case management services for high risk juvenile delinquents.
Maintained and audited the juvenile's case file during the duration of his stay.
Participated in state audit activities.
Volunteered to be on call 24/7 during state audits to assure files, facility, and facility procedures were audit ready.
Provided training to newly hired staff and periodically to existing staff as a Red Cross certified HIV trainer.
Mentored new case managers, floor staff, and unit managers when hired.
During the majority of employment, handled more than one case load in an effort to maintain a high quality of service to each youth; this was done on a voluntary basis.
Managed units housing especially high risk individuals; individuals with learning disabilities, developmental delays, severe drug use, sexually deviant behavior, violent behavior, and/or serious mental health issues.
Often stayed after hours to assure stabilization of youths.
Worked overtime hours to help manage youth in confinement.
Managed unit for juveniles classified as dual diagnosis.
Handled facility transfers for youth who were no longer progressing in the program.
Often took over youth cases that were too problematic for other staff.
Prepared monthly court documentation for the courts and juvenile probation officer.
Coordinated youth exit procedures; scheduling a meeting with the probation officer, after care services, and parents.
Provided family counseling services when needed and encouraged families to be involved in treatment.
Organized and headed the youth's monthly treatment team sessions and documented these sessions for the file; including developing treatment plans goals, assuring adherence, devising consequences, and assuring all members of the treatment team were working toward the same goal.
Developed/Wrote treatment plans according to youth's individual needs.
Conducted daily group counseling sessions following state policy and guidelines, including holidays and weekends.
Investigated claims of child abuse and neglect as a part of an investigative team.
Interviewed all parties involved: parents, children, teachers, doctors, etc.
Kept detailed and accurate notes on all activities.
Worked with families to provide solutions to problems, including implementing rehabilitative services when appropriate and removal of children as a last option.
Worked with community agencies to find counseling services, food banks, day care vouchers, TANF to provide monetary assistant when possible, and homes for families in desperate need.
Participated in court hearing, testified in court, and prepared court documents.
Prepared and maintained a case file documenting all activities.
Working long hours as well as rotating weekend and holiday on call.
Often assigned cases involving sexual abuse and teenage clients due to an ability to provide superior care to these delicate situations.
Mentored staff on working with both sexual abuse victims and teenagers.
Able to maintain positive rapport with families even through extremely difficult times based on an honest and straightforward approach.