Laura Moss

• Led development and implementation of strategic initiatives to enhance mental health advocacy programs.
• Collaborated with stakeholders to create comprehensive training materials for staff and volunteers.
• Streamlined communication strategies to improve outreach efforts and increase community engagement.
• Conducted regular assessments of program effectiveness, ensuring alignment with organizational goals.

1. Strategic Leadership & Governance

• Work closely with the Board of Directors to develop and execute the strategic vision and long-term goals of the NAMI State Organization.
• Ensure the organization maintains compliance with NAMI National’s corporate standards, policies, and affiliation agreements.
• Provide leadership, training, and support to local NAMI Affiliates across the state.
• Oversaw budgeting processes, optimizing resource allocation for various projects and initiatives.
• Established partnerships with local organizations to expand support services and improve access to mental health resources.
• Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
• Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
• Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
• Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.

2. Advocacy & Public Policy

• Lead statewide legislative and public policy advocacy efforts.
• Serve as the primary spokesperson and media representative for the organization, promoting mental health awareness and fighting stigma.
• Build and maintain coalitions with community organizations, government agencies, and relevant partners to improve state mental health systems.

3. Program Management & Oversight

• Ensure evidence-based education, support groups, and training programs are delivered effectively throughout the state.
• Oversee statewide information and referral services, such as help lines.
• Hire, supervise, and evaluate state-level staff and volunteers to carry out the organization's daily activities.

4. Fundraising & Financial Management

• Develop and manage the overall organizational budget, ensuring strict financial integrity and operational stability.
• Spearhead fundraising initiatives, including grant writing, soliciting corporate/individual donations, and executing events like NAMIWalks.

• Orchestrated operational strategy to elevate efficiency in service delivery and resource management.
• Led cross-functional teams in implementing process improvements across various departments.
• Developed and monitored key performance indicators to assess organizational effectiveness.
• Streamlined communication channels between departments, fostering collaboration and operational synergy.
• Mentored staff through training programs, enhancing team capabilities and performance standards.
• Managed budget allocations to optimize resource use while maintaining quality service levels.
• Analyzed operational workflows, identifying bottlenecks and recommending actionable solutions for improvement.
• Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
• Championed a culture of continuous improvement, empowering employees to identify and address inefficiencies or areas for potential growth proactively.
• Established comprehensive support programs for homeless, pregnant women, addressing health and social needs.
• Developed partnerships with local organizations to enhance resource availability for residents.
• Led strategic planning initiatives to expand program offerings and enhance community outreach efforts.
• Streamlined operational processes to improve service delivery and resident satisfaction.
• Implemented training workshops for staff on trauma-informed care and mental health support.

• Developed and implemented educational programs aligned with diocesan goals and standards.
• Collaborated with educators to enhance curriculum effectiveness and student engagement.
• Facilitated training sessions for staff, promoting best practices in teaching methodologies.
• Analyzed student performance data to inform instructional strategies and improve outcomes.