Laura Muñoz
Woodhaven,NY
Summary
Dynamic professional with a proven track record at Goyurt, excelling in customer engagement and brand visibility. Skilled in event planning and community outreach, I effectively streamlined processes to enhance customer satisfaction. A collaborative team player, I leverage strong organizational skills to optimize service delivery and elevate guest experiences.
Overview
1
1
year of professional experience
Work History
Embajador
Goyurt
01.2025 - 10.2025
- Engaged in customer interactions to boost brand visibility and encourage repeat patronage.
- Executed planning and logistics for promotional events to improve community outreach effectiveness.
- Engaged with team members to streamline processes and improve overall customer satisfaction.
- Assessed customer interactions to deliver actionable insights for optimizing product offerings.
- Evaluated customer feedback and delivered reports to inform strategies for ongoing improvement in customer experience.
Volanteo
Claro
10.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Mesera
Restaurantes
06.2024 - 08.2024
- Delivered exceptional customer service by efficiently resolving guest inquiries and requests.
- Oversaw cleanliness and organization of dining area to elevate guest satisfaction.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines and ensure order accuracy.
- Facilitated training sessions for new staff on menu items, service protocols, and operational standards.
Education
High School Diploma -
Colegio Nuevo Montesoriano
Colombia, Bogota 11.2024
Skills
Customer engagement
Timeline
Embajador
Goyurt
01.2025 - 10.2025
Volanteo
Claro
10.2024 - 12.2024
Mesera
Restaurantes
06.2024 - 08.2024
High School Diploma -
Colegio Nuevo Montesoriano