Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Laura Nalls

Birmingham,AL

Summary

Highly organized housekeeper with a proven track record of effectively managing competing priorities and consistently achieving challenging performance targets. Excels under pressure and in completing physically-demanding tasks. Prioritizes safety and is a valuable team player, as evidenced by a strong attendance record.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EVS Housekeeper

Compass Group USA
04.2023 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

DASHER

DoorDash
06.2022 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Sales Associate

TruGreen Lawn Services
04.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Packer/Inspector

Schnellecke Logistics
11.2021 - 03.2022
  • Packing and inspecting car parts.

Amazon Fulfillment Associate

Amazon Hub
08.2021 - 03.2022
  • Customer Service, taking returns, giving packages to customers that have them delivered to the store, ship of returns and clean/sanitize workstation.

Cook

SLEEK SPORTS BAR
01.2019 - 08.2021
  • Monitored and recorded food temperatures to ensure food safety
  • Cooked foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served
  • Rotated and stored food supplies
  • Washed pots, pans, dishes, utensils, or other cooking equipment
  • Apportioned and served food to facility residents, employees, or patrons.

CASHIER

DOLLAR GENERAL
08.2018 - 12.2018
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Answered customers' questions and provided information on procedures or policies
  • Helped customers find the location of products
  • Issued receipts, refunds, credits, or change due to customers
  • Greeted customers entering establishments.

MACHINE OPERATOR

MARATHON STAFFING
09.2017 - 12.2017
  • Sorted, graded, weighed, and inspected products, verifying and adjusting product weight or measurement to meet specifications
  • Stopped or reset machines when malfunctions occur, cleared machine jams, and reported malfunctions to a supervisor
  • Observed machine operations to ensure quality and conformity of filled or packaged products to standards
  • Removed finished packaged items from machine and separated rejected items.

Education

High School Diploma -

Carver High School
Birmingham, AL
01.2013

Skills

  • Food Safety
  • Kitchen Experience
  • Food Preparation
  • Cooking
  • Microsoft Word (3 years)
  • Cleaning Experience (5 years)
  • Packaging
  • Meal Preparation
  • Food Handling (5 years)

Certification

  • Customer Service, 10/01/19, Present, The Customer Service and Sales credential teaches the skills that will help you succeed in a customer-facing role, whether in retail or any other industry.
  • Forklift Certified

Assessments

Customer Focus & Orientation, Familiar, 10/01/20, Responding to customer situations with sensitivity. Full results: Familiar.

Timeline

EVS Housekeeper

Compass Group USA
04.2023 - Current

DASHER

DoorDash
06.2022 - Current

Sales Associate

TruGreen Lawn Services
04.2022 - 06.2022

Packer/Inspector

Schnellecke Logistics
11.2021 - 03.2022

Amazon Fulfillment Associate

Amazon Hub
08.2021 - 03.2022

Cook

SLEEK SPORTS BAR
01.2019 - 08.2021

CASHIER

DOLLAR GENERAL
08.2018 - 12.2018

MACHINE OPERATOR

MARATHON STAFFING
09.2017 - 12.2017

High School Diploma -

Carver High School

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