Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Laura Navarro

Dublin,CA

Summary

Dynamic professional excelling in office management and event coordination. Expert in data management and client relations, I successfully organized large-scale events and managed and conducted corporate training programs. My enthusiasm for marketing and PR, combined with strong communication skills, drives impactful results.

Overview

32
32
years of professional experience

Work History

Regional Manager Assistant

Compass Sls And Ils
Pleasanton, CA
10.2017 - 06.2023
  • Oversaw comprehensive office management, including equipment, supplies, facilities liaison, and vehicle maintenance.
  • Authored Client Assessment Reports to evaluate service program.
  • Managed corporate training programs by facilitating sessions and tracking participant progress.
  • Coordinated four client events annually, including an annual Christmas party for over 100 staff and 45 clients.
  • Tracked daily reports for over 45 clients to monitor service delivery.
  • Developed marketing materials to enhance outreach efforts.
  • Conducted recruitment processes, including interviews, onboarding, and training for new hires.
  • Maintained client and staff databases while addressing regional human resource concerns.

Publicist

Margaret Zhao
Pleasanton , CA
09.2014 - 10.2017
  • Crafted press releases and media communications to enhance client visibility.
  • Cultivated relationships with media organizations to advance PR goals.
  • Oversaw client's online presence, including newsletters and website management.
  • Coordinated client engagements such as comedy shows, book clubs, and community speaking events.
  • Organized and co-taught Qi Gong and Natural Healing Arts classes with client

Personal Assistant

Cheryl Parker
San Jose, CA
06.2010 - 06.2013
  • Streamlined digital and physical filing systems for efficient document access and retrieval.
  • Established comprehensive computer- and paper-based organization systems for records and reports.
  • Coordinated workshop event management and provided personal support to the owner.
  • Executed light housekeeping duties to maintain a clean and organized environment.

Office Assistant

Compass Sls And Ils
Dublin, CA
06.2004 - 05.2005
  • Answered telephones, directed calls, and took messages.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Maintained confidentiality of sensitive information and documents.
  • Typed, formatted and edited correspondence and other documents.
  • Managed inventory of office supplies and placed orders when needed.
  • Conducted phone screens, interviews, onboarding and training of new hires
  • Represented company at Chamber of Commerce event
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Administered payroll and maintained proper documentation of employee personnel.

Various

Macy's
Sacrmento, CA
01.1991 - 06.2002
  • Positions Include: sales associate, Interim Regional Expense Manager, Regional Facilities Assistant, Operations Clerical, Bridal Consultant, Gift Wrap/Cash Offic manager
  • Served as Executive Assistant, supporting executive operations and administration.
  • Managed facilities maintenance and safety protocols for regional operations.
  • Oversaw inventory management, ensuring optimal stock levels across locations.
  • Directed QA and compliance programs to uphold operational standards.
  • Opened new store, establishing dock operations from inception.
  • Executed maintenance contracting to enhance facility performance.
  • Led customer service initiatives to improve client satisfaction.
  • Supervised cash office compliance to ensure financial integrity.

Education

Master of Arts - English

Sacramento State
Sacramento, CA
05-1999

Bachelor of Arts - English

Sacramento State
Sacramento, CA
05-1995

Skills

  • Marketing and public relations
  • Event planning
  • Media relations
  • Fundraising and event coordination
  • Recruiting, onboarding, and new hire training
  • Front office management
  • Quality control and database management
  • Business documentation and reporting
  • Research and report writing
  • Customer service excellence
  • Proofreading and editing skills
  • Compliance monitoring and enforcement
  • Team management
  • Excellent communication
  • Organizational skills
  • Supervision and leadership

Affiliations

  • Professional Artist & Board Member of Dublin Arts Collective

Accomplishments

  • First RMA at Compass
  • Macy's created 2 new positions for me
  • Managed, tracked and executed training programs on corporate level
  • Manager of the Month at Compass

References

References available upon request.

Timeline

Regional Manager Assistant

Compass Sls And Ils
10.2017 - 06.2023

Publicist

Margaret Zhao
09.2014 - 10.2017

Personal Assistant

Cheryl Parker
06.2010 - 06.2013

Office Assistant

Compass Sls And Ils
06.2004 - 05.2005

Various

Macy's
01.1991 - 06.2002

Master of Arts - English

Sacramento State

Bachelor of Arts - English

Sacramento State

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Laura Navarro