Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Nave

Elizabethton,TN

Summary

Dynamic Arch Expert with extensive experience at Ulta Beauty, and over 13 years in the industry. Excelling in customer engagement and upselling strategies. Proven ability to increase sales through exceptional service and product knowledge. Skilled in makeup application and team collaboration, consistently maintaining hygiene standards and a positive atmosphere to enhance client satisfaction. Planning/executing store generated events while collaborating with the team to meet expectations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Ulta Beauty

Arch Expert

Ulta Beauty
01.2024 - Current
  • Educated clients on efficient brow maintenance and introduced at-home care packages.
  • Demonstrated versatility in performing diverse tasks such as makeup application, lash extensions, or other aesthetic enhancements upon request.
  • Removed unwanted hair and shaped clients' eyebrows for all types of skin.
  • Contributed to a positive salon atmosphere by maintaining a clean, organized work station and adhering to hygiene standards.
  • Maintained a consistent clientele base through excellent customer service and communication skills.
  • Leveraged social media platforms effectively to showcase work samples, garner positive reviews, and attract new clients.
  • Increased salon revenue with upselling techniques for additional services and products.
  • Educated clients on proper brow maintenance and product usage for optimal results at home.
  • Collaborated with team members to ensure smooth salon operations and scheduling efficiency.
  • Participated in ongoing professional development opportunities to stay current with industry trends and techniques.
  • Keep track of all waxing supplies and make orders as needed
  • Restock retail gondolas/inventory adjustments
  • Collaborate with the team to convert guest from sales for services or product to produce high sales outcomes

Prestige Beauty Advisor

Ulta Beauty
05.2023 - 01.2024
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Kept counters and work spaces clean and neat.
  • Increased repeat business through exceptional customer service and relationship building.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Processed payments, entering sales in register for prompt customer service.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within the team.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Opened new product boxes and stocked items in displays.

Server

Outback Steakhouse
07.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender

Palm Springs Grill
04.2012 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Free Lance Makeup Artist

Self
06.2013 - 09.2018
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Applied makeup in accordance with clothing style.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.

Education

Associate Of Science - Aesthetics

Florida College of Natural Health
Pompano Beach, FL
04.2012

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Customer engagement
  • Upselling strategies
  • Sales expertise
  • Retail experience
  • Attention to detail
  • Beauty trends
  • Payment processing
  • Event promotion
  • Cross-selling techniques
  • Appointment scheduling
  • Facials and chemical treatments
  • Makeup application
  • Inventory control
  • Theft prevention
  • Conflict resolution
  • Active listening
  • Verbal and written communication
  • Empathy and patience
  • Social media strategies
  • Hygiene standards
  • Loyalty program management
  • Cash register operation

Certification

Lash certified

Timeline

Arch Expert

Ulta Beauty
01.2024 - Current

Prestige Beauty Advisor

Ulta Beauty
05.2023 - 01.2024

Server

Outback Steakhouse
07.2021 - 03.2023

Free Lance Makeup Artist

Self
06.2013 - 09.2018

Bartender

Palm Springs Grill
04.2012 - 01.2021

Beauty Advisor

Ulta Beauty

Associate Of Science - Aesthetics

Florida College of Natural Health

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Laura Nave