Laura Neck
Portland,OR
Summary
Conscientious, committed, highly organized individual seeking a professional leadership position in which my passion for excellent customer service, problem-solving, coordinating and follow-through will be utilized and valued.
Overview
14
14
years of professional experience
Work History
Director, Memory Care Unit
St. Anthony Village
01.2023 - Current
Assistant to the Administrator
St. Anthony Village
08.2020 - 01.2023
Resident Assistant
Rose Schnitzer Manor
11.2019 - 05.2020
Packer/Moving Assistant
Managed Moves
01.2019 - 03.2020
Direct Care Provider
Manifest Independence
08.2017 - 03.2020
Fitness Instructor for Seniors
Multiple Locations
01.2010 - 03.2020
Portland Parks and Recreation, Portland, OR (2010-2023)
Portland Community College, Portland, OR (2011-2018)
Education
Portland Community College
Portland, ORBachelor of Arts - English Literature
University of Oregon
Eugene, ORSkills
- OLDER ADULTS / AGING ISSUES, EDUCATION AND EXPERIENCE: Earned a certificate from one of the most well-respected Gerontology Programs in the nation Assisted living Housing and Leasing Manager Memory care Staff Supervisor and Resident Care Coordinator Resident Assistant Teaching fitness dance and stretching/toning exercises to seniors
- INTERPERSONAL, TEAM AND COMMUNICATION SKILLS: Managing client relationships, building rapport Primary liaison between doctor and patients Trusted team member Key contributor to website development Customer service-oriented Produced handouts, flyers, brochures Case Management
- PLANNING / ORGANIZING / IMPLEMENTING / ADMINISTERING: Supervisory experience with staff Assist customers with accessing resources Problem-solving skills Experience helping customers in their new living situations Advocate for Memory Care residents
- OTHER PROFESSIONAL SKILLS: Create and maintain schedule for 20 staff members Handled accounts payables and receivables Scheduled appointments, checked-in patients, created and maintained complex filing system Administrative support Maintain confidentiality Commitment to quality and service Proficient in MS Word, Excel and Google Docs In-depth data entry and database management
Timeline
Director, Memory Care Unit
St. Anthony Village
01.2023 - Current
Assistant to the Administrator
St. Anthony Village
08.2020 - 01.2023
Resident Assistant
Rose Schnitzer Manor
11.2019 - 05.2020
Packer/Moving Assistant
Managed Moves
01.2019 - 03.2020
Direct Care Provider
Manifest Independence
08.2017 - 03.2020
Fitness Instructor for Seniors
Multiple Locations
01.2010 - 03.2020
Portland Community College
Bachelor of Arts - English Literature
University of Oregon
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