Laura Nelson
Park Ridge,IL
Summary
Dynamic professional with extensive experience at Premier Landscape Contractors, excelling in branch operations management and project scheduling. Proven track record in enhancing profitability through cost-saving initiatives and exceptional customer service.
Overview
33
33
years of professional experience
Work History
Branch Manager
Premier Landscape Contractors
01.2020 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
Production Manager
Premier Landscape Contractors
01.2009 - 01.2020
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Office Manager
Premier Landscape Contractors
06.2006 - 01.2009
- Performed management and training of all administrative support staff including Accounts Payable, Accounts Receivable, Human Resources, Payroll, and Purchasing.
- Facilitated smooth day-to-day operations, ensuring timely completion of tasks and projects.
- Developed organizational procedures and systems for billing, accounts payable, payroll and scheduling.
- Implemented new software programs for enhanced data management and report generation capabilities.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote company culture.
Chief of Staff
Senator Dave Sullivan
01.1999 - 11.2005
- Oversee the day-to-day operations of the senator's office, ensuring smooth and efficient functioning.
- Analyze legislation, providing policy recommendations, and developing strategic plans.
- Oversee constituent casework, ensuring that constituent concerns are addressed effectively.
- Campaign Management
Paralegal
Loftus & Loftus
06.1992 - 01.1999
- Drafting of routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines t
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Education
Bachelor of Science - Political Science & Legal Studies
Illinois State University
Normal, ILSkills
- Operations management
- Office management
- Accounts receivable/payable
- Human resources
- Purchasing (annuals, plants, hard materials)
- Proficient in Asset, Excel, Microsoft
Timeline
Branch Manager
Premier Landscape Contractors
01.2020 - Current
Production Manager
Premier Landscape Contractors
01.2009 - 01.2020
Office Manager
Premier Landscape Contractors
06.2006 - 01.2009
Chief of Staff
Senator Dave Sullivan
01.1999 - 11.2005
Paralegal
Loftus & Loftus
06.1992 - 01.1999
Bachelor of Science - Political Science & Legal Studies
Illinois State University
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