Highly motivated and detail-oriented Virtual Assistant and Customer Service Specialist with extensive experience supporting marketing teams and managing client relations remotely. Skilled in handling customer inquiries, resolving issues efficiently, and delivering exceptional service to enhance client satisfaction and loyalty. Experienced in coordinating marketing projects, approving promotional materials, and assisting with event planning. Proficient in using communication and project management tools to maintain smooth workflow and timely execution of tasks. Strong organizational skills and ability to multitask in fast-paced environments while maintaining professionalism and a client-focused approach.
Provided in-home care for two children, managing daily routines, meal preparation, hygiene, and school transportation. Engaged them in educational and recreational activities while maintaining a safe and nurturing environment. Communicated with parents regularly regarding the children’s well-being and development. Initially hired full-time, and now continue to work with the family on an as-needed basis, offering flexible support when required.
I worked as a temporary assistant in Marketing department of a company specializing in wine production and sales. My responsibilities included reviewing and approving wine labels submitted by clients through an internal platform, ensuring that all images and text met quality standards prior to printing. I also supported the planning and execution of promotional events, assisting with logistics, material preparation, and on-site coordination. This role required strong attention to detail, clear cross-functional communication, and the ability to work efficiently under tight deadlines.