LAURA NODHOLM
Palmetto,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Meraki Modifications
06.2022 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed and reported social media and online marketing campaign results.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Manager
Head 2 Toe
06.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Coordination Manager
CNI
01.2014 - 12.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Monitored vehicle locations to coordinate timely arrivals.
Education
Bachelor of Arts - Business
University of South Florida
Tampa, FL01.2025
Associate of Arts - Business
College of Florida
Bradenton, FL12.2020
Skills
- Sales and Marketing
- Time Management
- Managing Routines
- Managing Multiple Tasks
- Issue and Conflict Resolution
- Managing Files and Records
- Supplier Relations
- Customer Relationship Management
Timeline
Social Media Manager
Meraki Modifications
06.2022 - Current
Manager
Head 2 Toe
06.2015 - Current
Coordination Manager
CNI
01.2014 - 12.2021
Bachelor of Arts - Business
University of South Florida
Associate of Arts - Business
College of Florida
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