Laura Norori

Ada's on The River - Lead Bartender/FOH Supervisor

• Knowledgeable in mixology techniques, classic and modern cocktails, spirits, wine, and beer.
• Developed complex drink recipes and beverage menus.
• Maintained cleanliness throughout the bar and dining room area by creating sidework charts and holding the team to high standards.
• Analyzed financial data such as costs, labor efficiency, waste reduction, and cost control initiatives.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Worked in close collaboration with management and team members to ensure that our guests receive high-quality service.

Mia's Italian Kitchen - Server/Bartender

• Provided excellent customer service to ensure satisfaction, following all steps of service, and anticipating guest needs.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Lead server, in charge of training new hires, and leading with high standards.

• Supervised kitchen food preparation in demanding, high-volume environments.
• Maintained food safety standards.
• Collaborated with Executive Chef to create innovative dishes for special events.

• Provided customers with product knowledge and information about cheese and wine pairings, recipes, inventory control, and ordering.
• Maintained knowledge of current cheese trends, production techniques, and industry news.