Summary
Overview
Work History
Skills
Timeline
Generic
Laura Obando

Laura Obando

Queens,NY

Summary

Professional hospitality worker prepared to deliver exceptional cleanliness and guest service. Experienced in ensuring rooms and public areas meet top-tier standards, enhancing guest satisfaction. Known for effective team collaboration and adaptability to changing needs, excelling in attention to detail and reliability.

Overview

Work History

Hotel Housekeeper

Residence Inn By Marriot
07.2024 - 11.2024
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.

Kitchen Staff Member

Residence Inn By Marriot
07.2024 - 11.2024
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.

Hotel House Person

Residence Inn By Marriot
07.2024 - 11.2024
  • Maintained cleanliness of hotel public areas, including hallways, meeting rooms, and lobbies.
  • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
  • Check all allocated floors at the start of each shift and during the day to collect
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.

Skills

  • Safe chemical handling
  • Guest relations
  • Surface sanitation
  • Laundry expertise
  • Deep cleaning
  • Bathroom cleaning proficiency
  • Cleaning techniques
  • Room turnover
  • Bed making proficiency
  • Multitasking and prioritizing

Timeline

Hotel Housekeeper

Residence Inn By Marriot
07.2024 - 11.2024

Kitchen Staff Member

Residence Inn By Marriot
07.2024 - 11.2024

Hotel House Person

Residence Inn By Marriot
07.2024 - 11.2024

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Laura Obando