Laura Obando Naranjo

• Ensured the smooth and efficient operation of all aspects of their area; monitored key performance indicators (KPIs), such as

sales targets, productivity, and customer satisfaction, and took appropriate actions to improve performance.

• Worked with financial data, analyzed financial reports, and made decisions to optimize resources and achieve financial targets;

managed expenses, monitored revenue and profitability, and implemented strategies to improve financial performance.

• Contributed to the development and execution of strategic plans for their area, collaborated with senior management to set goals

and objectives, developed action plans, and ensured alignment with the overall organizational strategy.

• Monitored customer satisfaction levels, addressed any customer concerns or complaints, and worked to build strong relationships

with key clients or stakeholders

Provide esthetic services to clients, skincare, body treatments, weight loss programs and advisory.

Conducted assessments and gathered data to identify the needs, priorities, and challenges faced by the community; helped the

organization in developing relevant programs or initiatives that addressed the specific needs of the community.

• Represented the organization's interests and acted as an advocate for the community's needs within the organization; attended

meetings, forums, or public hearings to present the community's concerns and ensured they are considered in decision-making.

• Fostered collaboration and partnerships between the organization and community organizations, nonprofits, government

agencies, and other stakeholders.

Court house translation cases, tax preparer assistant and front office clerk.

performed a range of administrative tasks such as managing calendars, scheduling appointments and meetings, coordinating

travel arrangements, and handling correspondence.

• Oversaw the day-to-day operations of the office, managed office supplies and inventory, ensured equipment and systems were

properly maintained, coordinated maintenance and repairs, and organized office layout and space utilization.

• Served as a point of contact for internal and external communications, managed phone calls, emails, and mail, and directed

inquiries to the appropriate staff members.

• Maintained and organized office records and documents; created and updated databases, managed electronic and physical files,

and ensured proper documentation storage and retrieval.

• Assisted in organizing meetings, and events; scheduled, sent invitations, arranged logistics, coordinated catering, and prepared

meeting materials; took meeting minutes, followed up on action items, and helped ensure smooth event execution.