Laura Oldenkamp
Hastings,MN
Summary
Dynamic leader and organizational problem-solver with expertise in supervisory roles, team building, and customer service. Proven track record of implementing effective training and monitoring strategies that boost employee engagement and enhance performance. Adept at coordinating diverse teams and managing complex projects, driving operational improvements while maintaining high-quality standards. Notable achievements include the successful implementation of innovative solutions that transformed organizational efficiency.
Overview
2
2
years of professional experience
Work History
Manager
Mcdonalds, PDI FOODS
Hastings, MN
09.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed collaboratively with team to achieve targets and meet set timelines.
- Collaborated with diverse teams to meet objectives.
- Enhanced customer satisfaction by expertly resolving issues.
- Developed innovative strategies enhancing team efficiency.
- Delivered exceptional customer service via in-person interactions and phone calls.
- Prioritized and organized tasks to efficiently accomplish service goals.
Shift Leader
culvers
Cottage Grove, MN
08.2022 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Boosted client contentment through effective problem-solving and amicable service.
- Coordinated effectively with colleagues to fulfill project targets and timeline requirements.
- Directed inventory control, ensuring timely access to necessary materials.
- Coordinated efforts among various teams to accomplish goals.
- Collaborated efficiently with team members to boost workplace productivity.
Education
High School Diploma -
Park High School
Cottage Grove, MN06-2023
Some College (No Degree) - Emergency Medical Technician
Century College
White Bear Lake, MNSkills
- Marketing
- Networking strategies
- Complex Problem-solving
- Clear communication
- Task delegation
- Expense tracking
- Negotiation
- Staff training and development
- Safety procedures
- Staff management
- Shift scheduling
- Customer service
- Cross-functional teamwork
- Relationship building
- Emergency response
- Goal setting
- Time management
Affiliations
- soccer goalie
- spending time with friends and family
- Being outdoors
- camping
- volunteering
References
References available upon request.
Timeline
Manager
Mcdonalds, PDI FOODS
09.2024 - Current
Shift Leader
culvers
08.2022 - 09.2024
High School Diploma -
Park High School
Some College (No Degree) - Emergency Medical Technician
Century College
Similar Profiles
Yarielis TorresYarielis Torres
Grill Team Crew Member at Mcdonalds, PDI FOODSGrill Team Crew Member at Mcdonalds, PDI FOODS
Mario JimenezMario Jimenez
Maintenance at Mcdonalds, PDI FOODSMaintenance at Mcdonalds, PDI FOODS
Jaxson BAVERSTOCKJaxson BAVERSTOCK
Employee Trainer at Mcdonalds, PDI FOODSEmployee Trainer at Mcdonalds, PDI FOODS
Derrick KinchenDerrick Kinchen
Cashier at Mcdonalds, PDI FOODSCashier at Mcdonalds, PDI FOODS
Jeffrey BlackJeffrey Black
Senior Process Engineer at GEASenior Process Engineer at GEA