Laura O’Neil

• Received and documented emergency calls for service from the public, providing callers with necessary information and assistance.
• Dispatched police officers to calls for service in a timely manner, utilizing knowledge of jurisdictional boundaries and radio protocol.
• Maintained communication with field units by providing them with up-to-date information on incidents they were responding to or investigating.
• Utilized computer aided dispatch software to enter data into the database in order to create incident reports.
• Responded quickly and accurately to requests for assistance from other agencies during emergencies or disasters.
• Gathered essential information from callers such as name, location, nature of the problem, while remaining calm under pressure.

• Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
• Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
• Inspected vehicles prior to each shift for mechanical defects or malfunctions.
• Greeted customers in a friendly manner when boarding the bus.
• Provided courteous customer service while answering questions regarding routes and schedules.
• Reported any incidents that occurred during route travel to management personnel immediately.
• Followed designated routes according to timetables while obeying speed limits at all times.

• Coordinated with school administrators to ensure accurate attendance records and absenteeism reports.
• Analyzed student data to identify patterns of absences, tardiness, and early dismissals.
• Verified attendance records for accuracy and completeness in accordance with established policies and procedures.
• Monitored student attendance by tracking daily sign-ins and sign-outs.
• Conducted meetings with students, parents, guardians, and faculty members to discuss attendance issues.
• Provided guidance to teachers regarding attendance policies and procedures.
• Collaborated with school staff members on strategies for improving student attendance rates.
• Responded promptly to inquiries from parents and guardians concerning their child's attendance status.

• Performed license examinations and assessments according to state regulations.
• Conducted vision screenings for applicants seeking a driver's license.
• Verified applicant's identity documents, such as birth certificates and Social Security cards.
• Reviewed applications and supporting documentation to ensure accuracy of information provided.
• Administered written tests to assess knowledge of traffic laws and safe driving practices.
• Provided instruction on proper completion of application forms.
• Evaluated applicant's physical ability to operate a motor vehicle safely by conducting road tests.
• Issued or denied licenses based on the results of examinations conducted in accordance with state regulations.
• Processed payments for fees associated with various licensing services provided by the agency.

• Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
• Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
• Inspected vehicles prior to each shift for mechanical defects or malfunctions.
• Greeted customers in a friendly manner when boarding the bus.
• Provided courteous customer service while answering questions regarding routes and schedules.
• Reported any incidents that occurred during route travel to management personnel immediately.
• Followed designated routes according to timetables while obeying speed limits at all times.

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Verified visitors' identification cards before allowing access to the building.
• Performed data entry tasks into various computer systems accurately and promptly.
• Monitored security cameras in the lobby area to ensure safety of employees and guests.

• Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
• Balanced cash drawers on a daily basis.
• Researched discrepancies between actual cash amounts and records of transactions for accuracy.
• Handled large volumes of currency quickly and accurately with minimal errors.
• Adhered strictly to all security procedures related to handling money at the teller window.
• Maintained confidentiality of bank records and client information.

Captain

• Ensuring adequate staffing daily
• Conducted Roll Call/Attendance, which included reading daily memorandums, detailing events of the previous tour, and orders from Wardens and Chiefs
• Ensured that all officers were properly attired, had all the necessary equipment to perform all required duties, and assigned officers to their daily posts
• Alert all supervisors by reporting the incidents, the involved personnel, and inmates, and if any medical attention was necessary, during unusual incidents

Correction Officer

• ensured the care custody, and control of inmates within dormitory areas;
• maintained an accurate count of the inmates during the shift when services were provided for recreation, medication, and work.