Laura Osorio Yepes
Boston,MA
Summary
Detail-oriented Veterinary Technician with 3 years of relevant experience and specific expertise in patient care. Recognized for dedication to excellent animal care and client service.
Overview
7
7
years of professional experience
Work History
Veterinary Technician
Neponset Animal Hospital
03.2021 - Current
- Established trust with pet owners through clear communication of surgical procedures, post-operative expectations, and follow-up care instructions.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Ambassador
UVIDA Shop
05.2020 - 01.2022
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
Volunteer in Pediatric Floor
Massachusetts General Hospital
05.2017 - 12.2017
- Represented organization positively and professionally while providing community with much-needed services.
Education
Bachelor of Science in Biology -
University of Massachusetts
Boston, MA05.2022
Suffolk University
Boston, MA09.2018
Skills
- Intravenous catheterization
- Medication Administration
- Surgical procedures and support
- General anesthesia monitoring
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Veterinary Technician
Neponset Animal Hospital
03.2021 - Current
Ambassador
UVIDA Shop
05.2020 - 01.2022
Volunteer in Pediatric Floor
Massachusetts General Hospital
05.2017 - 12.2017
Bachelor of Science in Biology -
University of Massachusetts
Suffolk University